Administrative & Program Assistant — Office Ops (Flexible Scheduling)

Transportation Security Careers; Burlington (NC); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration in Burlington, WI seeks a Program Assistant to provide essential administrative and program support across departments. This role focuses on coordinating daily activities, maintaining records, and assisting with payroll, HR, and scheduling tasks while ensuring accuracy and compliance.

The position is full-time with a pay range of $20.00–$45.00 per hour, and is subject to work-site details and federal employment requirements.

Qualifications

• Experience providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Using office software to organize information and support multiple assignments.
• Experience aligning with the official vacancy requirements.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization

Communication

Data entry

Records management

Calendar coordination

Customer service

Attention to detail

Discretion

Tools

Microsoft Office

Job description

Transportation Security Administration in Burlington, WI seeks a Program Assistant to provide essential administrative and program support across departments. This role focuses on coordinating daily activities, maintaining records, and assisting with payroll, HR, and scheduling tasks while ensuring accuracy and compliance.

The position is full-time with a pay range of $20.00–$45.00 per hour, and is subject to work-site details and federal employment requirements.