Administrative Operations Coordinator

Central Michigan University; Mount Pleasant (MI); On-site; USD 21,000 - 29,000; Full time

Job summary

Central Michigan University seeks an Administrative Office Assistant III to support the Susie Drake Center for Student Identity and Development and the Span Center for Excellence and Achievement. You will manage calendars, coordinate complex projects, prepare agendas, and maintain data across SAP and departmental accounts.

The role emphasizes confidentiality, customer service, and accurate reporting. Based in Mount Pleasant, this full-time position offers regular daytime hours with occasional

Qualifications

• High school diploma or GED.
• Four years of qualifying experience or an equivalent combination of education and experience.
• Experience with Microsoft Word.
• Customer service experience.
• Spreadsheet and/or database experience.
• Organizational skills with strong attention to detail.
• Demonstrated positive interpersonal skills.
• Effective verbal and written communication skills.
• Ability to project a positive attitude.
• Ability to manage multiple projects and meet deadlines with accurate results.
• Ability to compose, proofread and edit correspondence.

Responsibilities

• Ensures office functions run smoothly by making day-to-day decisions and adhering to university policy.
• Provides administrative support to the director and assistant directors.
• Maintains calendars for meetings and appointments, with discretion and confidentiality.
• Prepares agendas/materials and takes minutes for meetings.
• Receives and screens calls and visitors, prioritizes matters, and alerts staff as needed.
• Organizes communication for internal/external delivery and exercises judgment.
• Prepares spreadsheets and coordinates with student employment to manage accounts and transfers.
• Inputs data in SAP, monitors balances, and projects balances for all office accounts.
• Maintains and updates department websites.
• Establishes and maintains filing and records management systems.
• Maintains confidentiality of sensitive issues.
• Projects a professional, positive image of the department.
• Promotes teamwork and communication with staff.
• Coordinates departmental travel and leaves of absence.
• Communicates with faculty, staff, students, and external partners on diversity and collaborations.
• Works with vendors, contracts, CMU accounts payable.
• Hires and trains student office assistants.
• Conducts special projects with autonomy.
• Performs additional duties as assigned.

Skills

Customer service

Attention to detail

Interpersonal skills

Verbal and written communication

Positive attitude

Multitask

Data entry

Tools

Microsoft Word

SAP

Job description

Central Michigan University seeks an Administrative Office Assistant III to support the Susie Drake Center for Student Identity and Development and the Span Center for Excellence and Achievement. You will manage calendars, coordinate complex projects, prepare agendas, and maintain data across SAP and departmental accounts.

The role emphasizes confidentiality, customer service, and accurate reporting. Based in Mount Pleasant, this full-time position offers regular daytime hours with occasional