ADMINISTRATIVE OFFICE ASSISTANT III

Central Michigan University; Mount Pleasant (MI); On-site; USD 21,000 - 29,000; Full time

Job summary

Central Michigan University seeks an Administrative Office Assistant III to support the Susie Drake Center for Student Identity and Development and the Span Center for Excellence and Achievement. You will manage calendars, coordinate complex projects, prepare agendas, and maintain data across SAP and departmental accounts.

The role emphasizes confidentiality, customer service, and accurate reporting. Based in Mount Pleasant, this full-time position offers regular daytime hours with occasional

Qualifications

• High school diploma or GED.
• Four years of qualifying experience or an equivalent combination of education and experience.
• Experience with Microsoft Word.
• Customer service experience.
• Spreadsheet and/or database experience.
• Organizational skills with strong attention to detail.
• Demonstrated positive interpersonal skills.
• Effective verbal and written communication skills.
• Ability to project a positive attitude.
• Ability to manage multiple projects and meet deadlines with accurate results.
• Ability to compose, proofread and edit correspondence.

Responsibilities

• Ensures office functions run smoothly by making day-to-day decisions and adhering to university policy.
• Provides administrative support to the director and assistant directors.
• Maintains calendars for meetings and appointments, with discretion and confidentiality.
• Prepares agendas/materials and takes minutes for meetings.
• Receives and screens calls and visitors, prioritizes matters, and alerts staff as needed.
• Organizes communication for internal/external delivery and exercises judgment.
• Prepares spreadsheets and coordinates with student employment to manage accounts and transfers.
• Inputs data in SAP, monitors balances, and projects balances for all office accounts.
• Maintains and updates department websites.
• Establishes and maintains filing and records management systems.
• Maintains confidentiality of sensitive issues.
• Projects a professional, positive image of the department.
• Promotes teamwork and communication with staff.
• Coordinates departmental travel and leaves of absence.
• Communicates with faculty, staff, students, and external partners on diversity and collaborations.
• Works with vendors, contracts, CMU accounts payable.
• Hires and trains student office assistants.
• Conducts special projects with autonomy.
• Performs additional duties as assigned.

Skills

Customer service

Attention to detail

Interpersonal skills

Verbal and written communication

Positive attitude

Multitask

Data entry

Tools

Microsoft Word

SAP

Job description

Position Information

Posting Number: S-4021

Position Number: 33160

Type of Recruitment: External

Position Title: ADMINISTRATIVE OFFICE ASSISTANT III

Position Summary: This position efficiently oversees and organizes the day-to-day operations of the Susie Drake Center for Student Identity and Development and James Span, Jr. Center for Excellence and Achievement office by providing direct assistance to the director and assisting the assistant directors as needed. Responsible for coordinating varied and complex projects, which includes collecting, formatting, and interpreting data. Responsible for maintaining satisfied customers and meeting various project goals.

Required Qualifications

• High school diploma or GED .
• Four years of qualifying experience or a combination of education and experience that equates to four years.
• Experience with Microsoft Word.
• Customer service experience.
• Spreadsheet and/or database experience.
• Organizational skills with strong attention to detail.
• Demonstrated positive interpersonal skills.
• Effective verbal and written communication skills.
• Ability to project a positive attitude.
• Ability to manage multiple projects and meet deadlines with accurate results.
• Ability to compose, proofread and edit correspondence.
• Ability to perform the essential functions of the job.

Preferred Qualifications

• Ability to work with diverse populations, organizations and programs.
• Understanding of and sensitivity to diverse issues.
• Knowledge of and ability to work with complex budgets and grants.
• SAP knowledge and experience.
• Knowledge of university policies, structure and programs.

Duties & Responsibilities

• Ensures office functions run smoothly by making day-to-day decisions, following guidelines set by the executive director of the Susie Drake Center for Student Identity and Development and James Span, Jr. Center for Excellence and Achievement, and university policy and procedures.
• Provides administrative support to the director and assistant directors.
• Maintains calendars for meetings and appointments, exercising discretion and confidentiality in arranging appointments and ensuring that materials and support data are provided.
• Prepares agendas/materials and takes minutes for meetings.
• Receives and screens calls and visitors, determines which are priority matters, and alerts staff accordingly.
• Researches, organizes, prioritizes, prepares, and documents communication (phone calls, e-mail, letters, memos, etc.) for internal/external delivery – exercises judgment and discretion.
• Prepares spreadsheets and works closely with student employment to ensure the department receives and uses the CWS available, while monitoring accounts and transferring funds as needed.
• Inputs data in SAP , monitors, reconciles and projects balances for all office accounts.
• Oversees and updates web sites associated with the Susie Drake Center for Student Identity and Development and James Span, Jr. Center for Excellence and Achievement office.
• Establishes and maintains various filing and records management systems.
• Maintains confidentiality of sensitive/private office and personnel issues.
• Projects a professional, friendly, positive attitude and positive image of department and offices.
• Promotes excellent teamwork and communication with all team members.
• Coordinates departmental leave of absences and departmental/program travel.
• Communicates with faculty, staff, students, visitors, parents and outside agencies on matters relating to diversity, collaborations/partnerships and multicultural academic student services.
• Demonstrates knowledge and understanding of working with outside vendors, contracts and CMU accounts payable.
• Hires and trains student office assistants.
• Conducts special projects and assignments as directed by the director, using a high level of autonomy.
• Performs additional duties as assigned.

Employee Group

Administrative Office Assistant

Pay Range

Pay Range Minimum Starting Rate: $18.10 per hour

Division

University Engagement and Student Affairs

Department

Multicultural Academic Student Services

Position Status

Regular

Employment Status

Full-Time

FTE

1.0

Position Type

12 month

Weekly Work Schedule

Mon-Fri, 8:00 a.m.- 5:00 p.m. / weekends and evenings as needed

Location

Mount Pleasant, MI

About the Department

The Span Center (formerly Multicultural Academic Student Services) is a comprehensive office providing academic, personal, social and cultural support to students. To empower and retain students, we provide culturally relevant services through academic achievement, scholarship, cultural celebrations, mentoring and intergroup dialogue which promotes the successful transition, persistence, achievement and graduation of students. We promote a campus community that fosters the holistic development of multicultural students by providing relevant services to support their academic pursuit, while expressing genuine care for their personal development and well-being, advocating on their behalf and encouraging the full use of all university resources.

About CMU

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.

CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight.

If you wish to see "Know Your Rights" posters, please click here .

CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.

Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.

Title IX Coordinator Contact

Phone: [phone]

Office: 103 E. Preston St. Bovee University Center, suite 306, Mount Pleasant, MI 48858 Email: [e-mail]

Posting Ends

Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How did you first learn of this job opportunity? Please list the specific advertising source or indicate if it was word of mouth. (Open Ended Question)
• Are you currently an internal employee of CMU according to the university's definition?
  • Yes
  • No
• If yes, to which employee group do you belong? (If not applicable, select "Not Applicable").
  • Not Applicable
  • Administrative Office Assistant
  • Dispatcher
  • Lieutenant
  • Medical Faculty
  • P&A, SO or Faculty
  • Police
  • Public Broadcasting
  • Sergeant
  • Service Maintenance
  • Supervisory/Technical
• Do you have a high school diploma or GED?
  • Yes
  • No
• Do you have four years of qualifying experience or a combination of education and experience that equates to four years?
  • Yes
  • No
• Do you have experience with Microsoft Word?
  • Yes
  • No
• Do you have customer service experience?
  • Yes
  • No
• Do you have spreadsheet and/or database experience?
  • Yes
  • No
• Will you now or at any time in the future require CMU to file or support an immigration petition or application in order to begin or continue your employment authorization?
  • Yes
  • No

Optional & Required Documents

• Required Documents:
  • Resume/Curriculum Vitae
  • Cover Letter
• Optional Documents:
  • Recommendation Letters
  • Other Document (1)
  • List of References

Staff postings - Human Resources | Contact HR | [phone]| 109 Rowe

Faculty postings - Faculty Personnel Services | Contact FPS | [phone] | 308 Warriner

CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight.

All data submitted via this site is secure and encrypted using Secure Socket Layer (SSL) technology. SSL protects information as it crosses the Internet.