Assistant Director, Student Success & Academic Support

Central Michigan University; Mount Pleasant (MI); On-site; USD 55,000 - 70,000; Full time

Job summary

Central Michigan University seeks an Assistant Director for Student Success & Academic Support in Mount Pleasant, MI. The role leads success coaches and tutoring staff, driving retention initiatives and timely graduation through data-driven case management.

The position requires a bachelor’s degree and 3+ years working with students, plus supervisory experience. It offers a competitive salary and a full-time schedule with some evenings and weekends as needed.

Qualifications

• Bachelor’s degree required.
• Three years of experience with college students.
• At least one year coaching or supervising direct reports.
• Strong interpersonal and communication skills.
• Ability to handle confidential information and work evenings/weekends as needed.
• Knowledge of first-year student transition and retention trends.

Responsibilities

• Supervises success coaching and coordinates academic support resources.
• Coordinates case management and tracks program progress with campus partners.
• Collaborates with colleges to align tutoring resources for high-demand courses.
• Hires, trains, and evaluates coaching staff and tutors.
• Represents the office in committees focused on retention and student success.
• Maintains records of meetings and program outcomes for reporting.

Skills

Leadership

Student support

Communication

Case management

Supervisory experience

Education

Bachelor's degree

Master’s degree preferred

Tools

MS Office

Job description

Central Michigan University seeks an Assistant Director for Student Success & Academic Support in Mount Pleasant, MI. The role leads success coaches and tutoring staff, driving retention initiatives and timely graduation through data-driven case management.

The position requires a bachelor’s degree and 3+ years working with students, plus supervisory experience. It offers a competitive salary and a full-time schedule with some evenings and weekends as needed.