Administrative Coordinator: Data Entry & Scheduling

Talentify; Buffalo (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability coverage

Health Spending Account (HSA)

Paid Time Off

Job summary

Aston Carter in Buffalo, NY is seeking a detail-oriented Office Clerk to provide administrative support, data entry, and customer service in a fast-paced office. You will handle pickups, manifests, scheduling, and inquiries, while maintaining organized records and collaborating with the team to improve processes.

The role requires 2+ years of general administrative experience and strong Microsoft Office skills. On-site, Monday–Friday, 8:00 a.m. to 4:30 p.m., with competitive benefits.

Qualifications

• At least 2 years of general administrative experience.
• Strong data entry and attention to detail.
• Experience in customer service in an office environment.
• Ability to handle high volume of phone calls.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Excellent organizational skills with multi-tasking abilities.
• Clear verbal and written communication skills.

Responsibilities

• Perform accurate data entry for pickups, manifests, and documentation.
• Prepare and maintain shuttle/trucking manifests for daily operations.
• Answer phone calls professionally and route inquiries appropriately.
• Enter pickup requests into the system with complete details.
• Schedule appointments for pickups and related services.
• Scan and organize manifests and documents for electronic storage.
• Monitor customer emails for pickup requests and service issues.
• Respond to emails and calls with clear information.
• Collaborate with team to resolve customer service issues.
• Create, update, and maintain spreadsheets and reports using Microsoft Office.
• Maintain organized records of daily activities and transactions.
• Follow office procedures and suggest process improvements.

Skills

Data entry

Customer service

Phone handling

Organization

Communication

Teamwork

Tools

Word

Excel

Outlook

Job description

Aston Carter in Buffalo, NY is seeking a detail-oriented Office Clerk to provide administrative support, data entry, and customer service in a fast-paced office. You will handle pickups, manifests, scheduling, and inquiries, while maintaining organized records and collaborating with the team to improve processes.

The role requires 2+ years of general administrative experience and strong Microsoft Office skills. On-site, Monday–Friday, 8:00 a.m. to 4:30 p.m., with competitive benefits.