Administrative Coordinator – Customer Service & Scheduling

HomeTeam Pest Defense, Inc.; Miami (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid vacation and holidays

Employee discounts

Industry-leading training

Job summary

Northwest Exterminating in Atlanta/ Southeast region is seeking an Administrative Professional to act as the essential link between customers and service teams. You will handle calls, emails, documentation, and scheduling, ensuring smooth daily operations and excellent service delivery.

The role offers a competitive hourly wage, a robust benefits package including medical, dental, vision, 401(k) with company match, paid time off, and strong training to develop your career within a

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Northwest Exterminating in Atlanta/ Southeast region is seeking an Administrative Professional to act as the essential link between customers and service teams. You will handle calls, emails, documentation, and scheduling, ensuring smooth daily operations and excellent service delivery.

The role offers a competitive hourly wage, a robust benefits package including medical, dental, vision, 401(k) with company match, paid time off, and strong training to develop your career within a