Administrative Pro — Customer Care & Scheduling

Rollins; Smyrna (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid vacation and holidays

Employee discounts

Industry-leading training

Job summary

Northwest Exterminating is seeking an Administrative Professional in Smyrna, GA. This role supports customer service and coordination for service crews, with basic MS Office proficiency and a strong focus on teamwork and communication.

We offer competitive hourly pay and a comprehensive benefits package including medical, dental, vision, and a 401(k) with company match. Training and growth opportunities are highlighted, along with a positive, community-focused work culture.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Exterminating is seeking an Administrative Professional in Smyrna, GA. This role supports customer service and coordination for service crews, with basic MS Office proficiency and a strong focus on teamwork and communication.

We offer competitive hourly pay and a comprehensive benefits package including medical, dental, vision, and a 401(k) with company match. Training and growth opportunities are highlighted, along with a positive, community-focused work culture.