Administrative Specialist: Customer Care & Scheduling

Orkin; Ringgold (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) with match

Paid vacation & holidays

Employee discounts

Training program

Job summary

Northwest Exterminating in Georgia is hiring an Administrative Professional to serve as the critical link between customers and service teams. You'll manage calls and emails, process payments and scheduling, and help keep paperwork accurate.

No experience is required; a high school diploma is enough. You’ll gain comprehensive benefits, a 401(k) with company match, and industry-leading training as you support our growth and community service.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Microsoft Office

Education

High School Diploma or equivalent

Job description

Northwest Exterminating in Georgia is hiring an Administrative Professional to serve as the critical link between customers and service teams. You'll manage calls and emails, process payments and scheduling, and help keep paperwork accurate.

No experience is required; a high school diploma is enough. You’ll gain comprehensive benefits, a 401(k) with company match, and industry-leading training as you support our growth and community service.