Administrative Clerk – Public Service & Records

Commonwealth of Pennsylvania; Knobsville (PA); On-site; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania's Department of Conservation and Natural Resources seeks a Clerical Assistant 2 to support office operations, assist staff, and serve the public. The role emphasizes accuracy, service, and mission alignment, with opportunities to grow administrative skills in a supportive environment.

Key duties include timekeeping in SAP, handling public inquiries, managing records and databases, assisting dispatch and reporting, processing permits via Aspira, and performing

Qualifications

• Six months as Clerical Assistant 1 or graduation from high school or equivalent.
• You must meet the PA residency requirement.
• You must be able to perform essential job functions.

Responsibilities

• Timekeeping support: review timesheets, calculate overtime, maintain work schedules, and enter time in SAP.
• Public interaction: assist callers, visitors, and email inquiries by providing information or directing them to staff.
• Record management: maintain files, Hazardous Substance database, automotive database, and conference room reservations.
• Dispatch and reporting: assist with dispatcher duties and record fire and weather information.
• Permit and revenue processing: issue and enter camping, fuelwood, stone permits, and other sale items via Aspira.
• Office operations: prepare mail, type correspondence, open IT tickets, and maintain office supplies.

Skills

Timekeeping

Public interaction

Record keeping

Dispatch and reporting

Permit processing

Office operations

Education

High school diploma

Tools

SAP

Aspira

Job description

The Commonwealth of Pennsylvania's Department of Conservation and Natural Resources seeks a Clerical Assistant 2 to support office operations, assist staff, and serve the public. The role emphasizes accuracy, service, and mission alignment, with opportunities to grow administrative skills in a supportive environment.

Key duties include timekeeping in SAP, handling public inquiries, managing records and databases, assisting dispatch and reporting, processing permits via Aspira, and performing