Clerical Assistant 2

Commonwealth of Pennsylvania; Norristown (Montgomery County); On-site; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania invites applications for a Clerical Assistant 2 to support public access to records, organize programs, and help the Records Management Unit run smoothly. The position emphasizes accuracy, service, and teamwork within a mission-driven agency.

This full-time role (37.5 hours per week) from 8:00 AM to 4:00 PM, does not offer telework and starts at an annual salary of $36,831. Responsibilities include file review, record preparation, public assistance, RTKL

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Responsibilities

• File Review Support: Receive and process file review requests and schedule appointments
• Record Preparation: Pull files, screen for confidential information, and prepare materials for public review
• Public Assistance: Greet visitors, answer questions, and handle copying and mailing of documents
• Right-to-Know Law (RTKL) Processing: Manage RTKL requests in the database to support timely responses
• Telephone Support: Respond to incoming calls and direct inquiries to the appropriate program
• General Operations: Assist with supply orders and support Records Management Unit tasks as needed

Education

High school graduation or equivalent

Job description

The Department of Environmental Protection is looking for a Clerical Assistant 2 who enjoys helping people and keeping things running well. In this role, you will support public access to records and help programs stay organized. Your work will support the mission of the agency and strengthen its connection with the community. Be part of a team that values accuracy, service, and teamwork.

This position supports the public review process and assists with records management activities.

As a Clerical Assistant 2, you will perform the following duties:

• File Review Support: Receive and process file review requests and schedule appointments
• Record Preparation: Pull files, screen for confidential information, and prepare materials for public review
• Public Assistance: Greet visitors, answer questions, and handle copying and mailing of documents
• Right-to-Know Law (RTKL) Processing: Manage RTKL requests in the database to support timely responses
• Telephone Support: Respond to incoming calls and direct inquiries to the appropriate program
• General Operations: Assist with supply orders and support Records Management Unit tasks as needed

Work Schedule and Additional Information

• Full time employment, 37.5 hours per week.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Most selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • Your score may be lower than deserved.
  • You may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.