Administrative Clerk — Office Ops & Customer Support

Americold; Pasco (WA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

STD/LTD coverage

401(k) with company match

FSA

Life insurance

EAP

Paid time off

Job summary

Americold in Pasco, WA is seeking a clerical professional to support telephones, records, documents, and office systems while assisting with calendars, filing, inventory, and correspondence. Occasional travel may be required.

The role requires a high school diploma or GED (or 1 year of experience), customer service experience, clear written and verbal communication, and familiarity with filing systems, Warehouse Management Systems, and MS Office.

Qualifications

• High school diploma or GED or 1 year of work experience required.
• Experience with filing systems and office equipment.
• Strong communication skills, written and verbal.
• Proficient with Microsoft Office Suite and basic math.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and others to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and databases.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files and respond to requests.
• Other essential duties as assigned.

Skills

Customer service

Communication

Basic math

Education

High school diploma or GED

Tools

Filing systems

Warehouse Management Systems

Microsoft Office Suite

Calculators

Photocopiers

Desktop computers

Job description

Americold in Pasco, WA is seeking a clerical professional to support telephones, records, documents, and office systems while assisting with calendars, filing, inventory, and correspondence. Occasional travel may be required.

The role requires a high school diploma or GED (or 1 year of experience), customer service experience, clear written and verbal communication, and familiarity with filing systems, Warehouse Management Systems, and MS Office.