Office Operations Clerk

Americold Logistics, LLC. in; West Memphis (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

Americold is seeking an organized clerical professional to perform a variety of office duties in a fast-paced environment. Responsibilities include answering telephones, maintaining records, processing documents, and supporting calendar management and general office operations.

Ideal candidates will have a high school diploma or GED (or 1 year of experience), strong customer service skills, and proficiency with MS Office, filing systems, and basic calculations.

Qualifications

• High school diploma or GED preferred, or minimum 1 year of work experience required.
• Demonstrated experience providing customer service in a professional setting.
• Demonstrated ability to communicate clearly with customers and team members in both written and verbal formats.
• Experience with filing systems, Warehouse Management Systems, Microsoft Office Suite, calculators, desktop computers, and photocopiers.
• Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files, records, and other documents to obtain information and respond to requests.
• Other essential duties may be applicable and assigned as necessary.

Skills

Customer service

Communication

Data entry

Office software

Record keeping

Education

High school diploma or GED

Tools

MS Office

WMS

Photocopiers

Scanners

Desktop computers

Job description

Americold is seeking an organized clerical professional to perform a variety of office duties in a fast-paced environment. Responsibilities include answering telephones, maintaining records, processing documents, and supporting calendar management and general office operations.

Ideal candidates will have a high school diploma or GED (or 1 year of experience), strong customer service skills, and proficiency with MS Office, filing systems, and basic calculations.