Administrative Clerk — Office Ops & Customer Service

Americold Logistics, LLC.; Dallas (TX); On-site; USD 34,000 - 44,000; Full time

Job summary

Americold Logistics, LLC. is seeking a detail‑oriented administrative assistant to support clerical operations at our Dallas area facility. You will answer phones, manage records, handle documents, and assist with office systems, inventory, and correspondence.

The role requires strong communication skills, experience with MS Office, and the ability to multitask in a fast‑paced environment. Occasional travel and temperature‑controlled site visits may be required.

Qualifications

• High school diploma or GED preferred, or minimum 1 year of work experience.
• Experience providing customer service in a professional setting.
• Demonstrated ability to communicate clearly with customers and team members in both written and verbal formats.
• Experience with filing systems, Warehouse Management Systems, Microsoft Office Suite.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files, records, and other documents to obtain information and respond to requests.
• Other essential duties may be applicable and assigned as necessary.

Skills

Customer service

Communication

Office administration

MS Office

Record keeping

Education

High school diploma or GED

Tools

Warehouse Management Systems

Microsoft Office Suite

Job description

Americold Logistics, LLC. is seeking a detail‑oriented administrative assistant to support clerical operations at our Dallas area facility. You will answer phones, manage records, handle documents, and assist with office systems, inventory, and correspondence.

The role requires strong communication skills, experience with MS Office, and the ability to multitask in a fast‑paced environment. Occasional travel and temperature‑controlled site visits may be required.