Office Operations Clerk

Americold; West Memphis, Northern (AR, KY); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Americold in West Memphis, AR is seeking a detail-oriented Office Clerk to support daily operations. You will handle phones, filing, records management, and a variety of office tasks to keep workflows efficient. You’ll work with customers and colleagues, use MS Office and a Warehouse Management System, and maintain calendars and documents.

Some travel may be required for business purposes. This role emphasizes accuracy, strong communication, and the ability to multitask in a fast-paced

Qualifications

• High school diploma or GED preferred, or minimum 1 year of work experience.
• Demonstrated experience providing customer service in a professional setting.
• Demonstrated ability to communicate clearly with customers and team members in writing and verbally.
• Experience with filing systems, Warehouse Management Systems, Microsoft Office Suite, calculators, desktop computers, and photocopiers.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files, records, and other documents to obtain information and respond to requests.
• Other essential duties may be applicable and assigned as necessary.

Skills

Customer service

Clear communication

Filing systems

WMS experience

MS Office

Calculators

Photocopiers

Arithmetic

Education

High school diploma / GED

Tools

Warehouse Management System (WMS)

Microsoft Office

Job description

Americold in West Memphis, AR is seeking a detail-oriented Office Clerk to support daily operations. You will handle phones, filing, records management, and a variety of office tasks to keep workflows efficient. You’ll work with customers and colleagues, use MS Office and a Warehouse Management System, and maintain calendars and documents.

Some travel may be required for business purposes. This role emphasizes accuracy, strong communication, and the ability to multitask in a fast-paced