Administrative Clerk: Calendar, Records & Customer Care

Americold Logistics LLC; Dallas (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Americold Logistics LLC is seeking a detail-oriented Administrative/Clerical Assistant to support daily office operations in Dallas, TX. The role involves answering phones, managing records, processing documents, and maintaining office systems.

Occasional travel may be required for business purposes. Ideal candidates have a high school diploma or GED and at least 1 year of customer service experience, with strong communication skills and proficiency in Microsoft Office.

Qualifications

• High school diploma or GED preferred, or minimum 1 year of work experience.
• Demonstrated experience providing customer service in a professional setting.
• Demonstrated ability to communicate clearly with customers and team members in written and verbal formats.
• Experience with filing systems, Warehouse Management Systems, Microsoft Office Suite, calculators, desktop computers, and photocopiers.
• Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and others to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files, records, and other documents to obtain information and respond to requests.
• Other essential duties may be applicable and assigned as necessary.

Skills

Customer service

Clear communication

Multitasking

Education

High school diploma or GED

Tools

Warehouse Management Systems

Microsoft Office Suite

Photocopiers/office equipment

Job description

Americold Logistics LLC is seeking a detail-oriented Administrative/Clerical Assistant to support daily office operations in Dallas, TX. The role involves answering phones, managing records, processing documents, and maintaining office systems.

Occasional travel may be required for business purposes. Ideal candidates have a high school diploma or GED and at least 1 year of customer service experience, with strong communication skills and proficiency in Microsoft Office.