Administrative Associate I – ADRC (Aging Services)

Wisconsin Counties; Wisconsin; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Dental insurance

Life insurance

Long term disability

Employee Assistance Plan

Retirement plan

Paid sick leave

457(b) Deferred Compensation

PSLF Program

Job summary

Portage County is hiring a full-time Administrative Associate I for the Aging & Disability Resource Center (ADRC). The role handles calls, visits, information, and clerical tasks, with duties ranging from intake to coordinating services and maintaining records.

The position requires a high school diploma, about six months of office experience, and proficiency with MS Word and Excel. A friendly, customer-service oriented approach is essential to support county programs and participants.

Qualifications

• High school diploma or equivalent required.
• About six months of work experience in an office setting.
• Experience in customer service preferred.
• Proficient with MS Word and Excel.

Responsibilities

• Take incoming calls or in-person visits regarding programs and services.
• Provide general information and determine areas of need for participants.
• Enter participant data for mailing lists and agency systems.
• Schedule and manage reservations for nutrition programs, transportation, and events.
• Enter daily receipts, reconcile cash drawer, and enter statistics into databases.
• Act as liaison between volunteers and program managers.

Skills

Customer service

Office administration

Data entry

Communication

Telephone manners

Attention to detail

Education

High school diploma or equivalent

Tools

MS Word

Excel

Job description

Portage County is hiring a full-time Administrative Associate I for the Aging & Disability Resource Center (ADRC). The role handles calls, visits, information, and clerical tasks, with duties ranging from intake to coordinating services and maintaining records.

The position requires a high school diploma, about six months of office experience, and proficiency with MS Word and Excel. A friendly, customer-service oriented approach is essential to support county programs and participants.