Front Desk & Data Support Specialist (ADRC)

Rock County; Janesville (WI); On-site; USD 25,000 - 36,000; Full time

Job summary

Rock County is seeking a detail‑oriented clerical associate to provide front desk coverage for the Aging & Disability Resource Center (ADRC) within the Human Services Department. The role involves greeting visitors, handling mail, and supporting data entry into the EHR system.

The position also includes routine office support, assisting with events, meetings, and vendor coordination, and maintaining office supplies and equipment.

Qualifications

• High school diploma with business coursework.
• Must type at least 40 net words per minute.
• Five or more years of responsible office work experience.
• Valid driver's license.
• Ability to multi-task and maintain confidentiality.
• Experience with Microsoft Word, Excel, and Outlook.

Responsibilities

• Greet clients and visitors; provide front desk coverage and manage lobby.
• Prepare, distribute and file inter-office and incoming mail.
• Enter and update client information into the EHR and Laserfiche.
• Distribute monthly satisfaction surveys and enter results in a spreadsheet.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Electronic Health Records

Data entry

Confidentiality

Education

High school diploma

Business college coursework

Tools

Laserfiche

Database software

Job description

Rock County is seeking a detail‑oriented clerical associate to provide front desk coverage for the Aging & Disability Resource Center (ADRC) within the Human Services Department. The role involves greeting visitors, handling mail, and supporting data entry into the EHR system.

The position also includes routine office support, assisting with events, meetings, and vendor coordination, and maintaining office supplies and equipment.