Administrative Assistant & Scheduling Coordinator

S R INTERNATIONAL INC; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

S R INTERNATIONAL INC in Phoenix, AZ seeks an Administrative Assistant to support switchboard operations, scheduling, and general office duties. You will handle inquiries, route calls, and maintain records while providing friendly customer service.

The role involves coordinating examinations, preparing packets, and communicating with claimants, doctors, and attorneys to keep claims moving smoothly.

Qualifications

• Experience providing customer service and handling inquiries.
• Experience with front desk and scheduling duties.
• Proficiency with general computer applications and office systems.

Responsibilities

• Operate switchboard, answer and direct calls to appropriate departments.
• Schedule consultative examinations and follow up with claimants.
• Prepare packets and mail CE paperwork to doctors.
• Contact claimants, doctors, and attorneys for status and instructions.
• Track daily assignments using a tracking system and support adjudication.

Skills

Customer service

Scheduling

Front desk

Computer skills

Job description

S R INTERNATIONAL INC in Phoenix, AZ seeks an Administrative Assistant to support switchboard operations, scheduling, and general office duties. You will handle inquiries, route calls, and maintain records while providing friendly customer service.

The role involves coordinating examinations, preparing packets, and communicating with claimants, doctors, and attorneys to keep claims moving smoothly.