Healthcare Admin Assistant — Patient Support & Scheduling

Southwest Network; Phoenix (AZ); On-site; USD 32,000 - 46,000; Full time

Job summary

Southwest Network is seeking an administrative support professional to join our team in Phoenix, AZ. You will answer phones, greet members, and assist with questions and requests to support our clinical teams in delivering timely care.

This role requires high school diploma, strong customer service, and solid computer skills including Microsoft Office. Prior office experience, especially in medical settings, is preferred, and you must be at least 21 years old.

Qualifications

• Must possess a high school or equivalency diploma.
• One year prior office experience preferred; prior medical office experience strongly preferred.
• Must be at least 21 years of age.

Responsibilities

• Answer phones and greet members.
• Assist members with questions and requests.
• Provide data entry and clerical support to clinical teams.
• Support administrative services to ensure timely care.

Skills

Excellent customer service

Strong writing and verbal skills

Interpersonal communication

Mathematics

Organizational skills

Typing 25–50 WPM

Microsoft Office proficiency

Education

High school diploma

Tools

HMS Scheduling System

Job description

Southwest Network is seeking an administrative support professional to join our team in Phoenix, AZ. You will answer phones, greet members, and assist with questions and requests to support our clinical teams in delivering timely care.

This role requires high school diploma, strong customer service, and solid computer skills including Microsoft Office. Prior office experience, especially in medical settings, is preferred, and you must be at least 21 years old.