Administrative Assistant — Impactful Nonprofit Operations

Community Interface Services; Carlsbad (CA); On-site; USD 47,000 - 54,000; Full time

Benefits offered by this job

40 hours per week

Low-cost medical, dental, vision

Paid time off

Paid holidays

Ongoing training

Company issued iPhone and laptop

Job summary

Community Interface Services in North County seeks a full-time Administrative Assistant to support program participants, families, and vendors. You will handle phones, emails, data entry, and document processing using Microsoft Office, databases, and case management systems.

The ideal candidate has a high school diploma, one year in an office or customer service role, strong attention to detail, dependable work habits, and good communication skills.

Qualifications

• High School Diploma (some college preferred) and at least 1 year in customer service or an office setting.
• Proficient in Excel, Outlook, and Word; experience using databases preferred.
• Flexible, adaptable to change, and detail oriented.
• Strong communication and customer service skills.
• Valid CA driver's license and a vehicle with at least 2 years of driving experience.

Responsibilities

• Provide phone and email customer service to participants, families, and stakeholders.
• Oversee upkeep of the North County office space and create a welcoming environment.
• Learn to navigate multiple online platforms and utilize electronic case management systems alongside Microsoft Office for administrative tasks such as copying, scanning, faxing, filing, and document processing.
• Work on a variety of special projects as needed.
• Conduct all business activities in accordance with widely recognized ethical standards; ensure confidentiality is not breached regarding financial, accounting, personnel, participant, and all other propriety information; work to reduce the agency's vulnerability to waste, fraud, and abuse; comply with all safe work practices.
• Work effectively in a team environment, quickly learning a variety of programs and helping others as needed

Skills

Customer service

Office administration

Microsoft Office

Data entry

Communication

Education

High School Diploma

Some college preferred

Tools

Excel

Outlook

Word

Databases

Case management software

Job description

Community Interface Services in North County seeks a full-time Administrative Assistant to support program participants, families, and vendors. You will handle phones, emails, data entry, and document processing using Microsoft Office, databases, and case management systems.

The ideal candidate has a high school diploma, one year in an office or customer service role, strong attention to detail, dependable work habits, and good communication skills.