Administrative Assistant

Community Interface Services; Carlsbad (CA); On-site; USD 47,000 - 54,000; Full time

Benefits offered by this job

40 hours per week

Low-cost medical, dental, vision

Paid time off

Paid holidays

Ongoing training

Company issued iPhone and laptop

Job summary

Community Interface Services in North County seeks a full-time Administrative Assistant to support program participants, families, and vendors. You will handle phones, emails, data entry, and document processing using Microsoft Office, databases, and case management systems.

The ideal candidate has a high school diploma, one year in an office or customer service role, strong attention to detail, dependable work habits, and good communication skills.

Qualifications

• High School Diploma (some college preferred) and at least 1 year in customer service or an office setting.
• Proficient in Excel, Outlook, and Word; experience using databases preferred.
• Flexible, adaptable to change, and detail oriented.
• Strong communication and customer service skills.
• Valid CA driver's license and a vehicle with at least 2 years of driving experience.

Responsibilities

• Provide phone and email customer service to participants, families, and stakeholders.
• Oversee upkeep of the North County office space and create a welcoming environment.
• Learn to navigate multiple online platforms and utilize electronic case management systems alongside Microsoft Office for administrative tasks such as copying, scanning, faxing, filing, and document processing.
• Work on a variety of special projects as needed.
• Conduct all business activities in accordance with widely recognized ethical standards; ensure confidentiality is not breached regarding financial, accounting, personnel, participant, and all other propriety information; work to reduce the agency's vulnerability to waste, fraud, and abuse; comply with all safe work practices.
• Work effectively in a team environment, quickly learning a variety of programs and helping others as needed

Skills

Customer service

Office administration

Microsoft Office

Data entry

Communication

Education

High School Diploma

Some college preferred

Tools

Excel

Outlook

Word

Databases

Case management software

Job description

Want challenging work in an organization that makes a difference? Community Interface Services, a nonprofit that serves people with developmental and intellectual disabilities is currently seeking a full-time Administrative Assistant in our North County office. If you would like to bring your skills into the nonprofit sector, this role may be a fit for you!

WHO WE ARE

Community Interface Services is a non-profit organization that has empowered adults with intellectual and developmental disabilities since 1983. Our mission is to provide quality, individualized, community-based support and training in employment, housing, community living, and other related services.

Key responsibilities include:

• Provide phone and email customer service to program participants with intellectual/developmental disabilities, their families, and other stakeholders such as businesses or vendors that work with our services. Develop rapport by communicating positively and professionally.
• Oversee the upkeep of our North County office space, and create a welcoming environment for all who walk through our doors.
• Learn to navigate multiple online platforms and utilize electronic case management systems alongside Microsoft Office for administrative tasks such as copying, scanning, faxing, filing, and document processing.
• Work on a variety of special projects as needed.
• Conduct all business activities in accordance with widely recognized ethical standards; ensure confidentiality is not breached regarding financial, accounting, personnel, participant, and all other propriety information; work to reduce the agency's vulnerability to waste, fraud, and abuse; comply with all safe work practices.
• Work effectively in a team environment, quickly learning a variety of programs and helping others as needed

The ideal candidate will have:

• High School Diploma (some college preferred) plus one year of experience in a customer service or an office setting
• Working knowledge of Excel, Outlook, and Word; experience using databases preferred.
• Flexibility, openness and ability to adapt to change.
• Strong attention to detail and organizational skills and ability to process a high volume of numerical transactions accurately and effectively.
• Dependable and reliable; able to follow through on commitments.
• Strong communication and customer service skills
• A car in safe working order, vehicle insurance, a valid CA driver's license, and at least 2 years of driving experience.

Benefits:

As a Top Workplace voted by the San Diego Union Tribune for six years running, Community Interface Services strives to be an inclusive, supportive work environment. We offer a wide variety of benefits such as:

• The opportunity to do challenging and meaningful work that makes a difference and improves people's lives
• Excellent professional development and career growth opportunities
• A warm and supportive culture with people who truly care about you
• 40 hours per week, Monday-Friday schedule
• Very low-cost medical, dental, vision, and life insurance
• Generous amounts of paid time off, including sick and personal leave
• Paid Holidays
• Paid initial and ongoing training
• Unique retirement plan that we contribute to on your behalf
• Company issued iPhone and laptop
• And much more!

Starting pay range is $23-25 per hour, depending on education and experience, with opportunities for pay increases!

Non-Profit Organization - Your Work Will Make a Difference!

Community Interface Services is an Equal Opportunity Employer.