Administrative Assistant - Entry Level

Total Quality Logistics; Town of Grand Rapids (WI); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) with company match

Employee discounts

Tuition reimbursement

Great Place to Work award

Job summary

Total Quality Logistics is seeking an Administrative Assistant for our Grand Rapids office. You will support multiple leaders, manage receptionist duties, and handle various office tasks, helping maintain an organized and welcoming environment.

The role emphasizes communication, confidentiality, and a proactive attitude in a fast-paced setting. You will assist with onboarding, event coordination, reporting, travel planning, and partnership with Facilities to ensure a smooth daily operation.

Qualifications

• 1+ years of experience in customer service, front of office, or related field.
• Strong communication and organizational abilities with attention to detail.
• Professional and confidential approach to handling information.

Responsibilities

• Office Management: support events and employee engagement in the office.
• Reception: greet applicants, screen calls, and direct inquiries to the right person.
• Onboarding: assist with onboarding new hires in the office.
• Administrative tasks: manage supplies, travel, and expense reports.
• Reporting: create weekly/monthly sales reports and coordinate with Facilities.
• Travel: arrange travel and coordinate with the Travel Team.
• Other duties to help save leadership time and maintain office flow.

Skills

Customer service

Front desk

Multitasking

Communication skills

Organizational skills

Confidentiality

Microsoft Office

Tools

Outlook

Word

Excel

PowerPoint

Job description

About the role:As an Administrative Assistant for TQL, you play an integral role in the culture and employee experience in our satellite office. You will be responsible for supporting multiple leaders, handle office management responsibilities, culture initiatives, and manage receptionist duties. If you are someone who enjoys a variety of tasks and projects, interacting with people at all levels within the organization, and have an outgoing and professional attitude, apply today.What’s in it for you:Compensation starting at $19.78 to $21.00/hourBe the go-to person for any office needsEvery day is different – diverse range of tasks and dutiesBuild relationships and support leadershipComprehensive benefits packageHealth, dental and vision coverage401(k) with company matchPerks including employee discounts, financial wellness planning, tuition reimbursement and moreCertified Great Place to Work with 900+ lifetime workplace award winsWhat you’ll be doing:Office ManagementSupport events and employee engagement efforts in your officeAssist with onboarding new hires in your officeCommunicate with Facilities department and property managerOrder and maintain office suppliesOversee the overall cleanliness of the officeLeader SupportManage and maintain the manager’s schedulesCreate weekly and monthly Sales reportsComplete expense reports for managerCoordinate travel arrangements with TQL’s Travel TeamOther tasks as needed to help save leadership timeReception SupportGreet and escort job applicants through their onsite interviewsPrepare and distribute agendas for department meetingsScreen incoming calls and transfer to appropriate individualsPick up packages and mail, and distribute to the officeWhat you need:1+ years of experience in customer service, front of office, or related fieldHigh energy with excellent communication skillsAbility to work in a multitasking, fast paced environmentOrganized with a strong attention to detailProficient computer skills – Outlook, Word, Excel, PowerPointAdaptable to changing prioritiesHave a professional attitude and confidentialityWhere you'll be: 2650 Horizon SE, Grand Rapids, Michigan 49546Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.