Administrative Assistant

Total Quality Logistics; Grand Rapids (MI); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) with company match

Employee discounts

Tuition reimbursement

Job summary

Total Quality Logistics is seeking an Administrative Assistant for our Grand Rapids satellite office. You will support multiple leaders, handle office management, lead culture initiatives, and manage receptionist duties with a professional, outgoing approach.

The role involves onboarding new hires, coordinating with Facilities, and ensuring a smooth office operation. You will be the go-to person for office needs, create reports, manage schedules, and assist leadership with travel arrangements.

Qualifications

• 1+ years of experience in customer service, front of office, or related field.
• High energy with excellent communication skills.
• Ability to multitask in a fast-paced environment.
• Strong organization and attention to detail.
• Professional attitude and confidentiality.

Responsibilities

• Office management and receptionist duties.
• Support events and employee engagement in the office.
• Assist with onboarding new hires in the office.
• Coordinate with Facilities and the property manager.
• Order and maintain office supplies; ensure office cleanliness.
• Create weekly and monthly Sales reports; process expense reports.
• Arrange travel with the Travel Team.

Skills

Customer service

Front of office

Multitasking

Organization

Professional confidentiality

Communication skills

Job description

As an Administrative Assistant for TQL, you play an integral role in the culture and employee experience in our satellite office. You will be responsible for supporting multiple leaders, handle office management responsibilities, culture initiatives, and manage receptionist duties. If you are someone who enjoys a variety of tasks and projects, interacting with people at all levels within the organization, and have an outgoing and professional attitude, apply today.

What’s in it for you:

• Compensation starting at $19.78 to $21.00/hour
• Be the go-to person for any office needs
• Every day is different – diverse range of tasks and duties
• Build relationships and support leadership
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing:

• Office Management
• Support events and employee engagement efforts in your office
• Assist with onboarding new hires in your office
• Communicate with Facilities department and property manager
• Order and maintain office supplies
• Oversee the overall cleanliness of the office
• Leader Support
• Manage and maintain the manager’s schedules
• Create weekly and monthly Sales reports
• Complete expense reports for manager
• Coordinate travel arrangements with TQL’s Travel Team
• Other tasks as needed to help save leadership time
• Reception Support
• Greet and escort job applicants through their onsite interviews
• Prepare and distribute agendas for department meetings
• Screen incoming calls and transfer to appropriate individuals
• Pick up packages and mail, and distribute to the office

What you need:

• 1+ years of experience in customer service, front of office, or related field
• High energy with excellent communication skills
• Ability to work in a multitasking, fast paced environment
• Organized with a strong attention to detail
• Adaptable to changing priorities
• Have a professional attitude and confidentiality
• Where you'll be: 2650 Horizon SE, Grand Rapids, Michigan 49546