Administrative Assistant - Customer Services

American Insurance Point; Orlando (FL); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Health Insurance

AFLAC

Friendly work environment

Growth opportunities

Job summary

American Insurance Point in Orlando, Florida is hiring for an Entry Level Customer Services position at $16/hour. The role involves handling policy renewals, maintaining customer relationships, and updating client information.

Candidates must be professional and reliable, with strong communication skills. Work authorization in the U.S. is required. The company offers a benefits package including health insurance and AFLAC, along with growth and development opportunities.

Qualifications

• Professional, friendly, and reliable.
• Able to communicate effectively via phone, email, and in-person.
• Organized and detail-oriented with multitasking capabilities.

Responsibilities

• Handle policy renewals and ensure strong client retention.
• Maintain customer relationships and engagement.
• Coordinate with financial institutions for client updates.
• Manage and organize data accurately.

Skills

Strong communication skills

Organization

Detail-oriented

Multitasking

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Customer Services – Entry Level Position

Pay: $16/hour

Work Authorization Required

We Offer:

• Benefits package (Health Insurance & AFLAC)
• Friendly and supportive work environment
• Growth and development opportunities

What you’ll do:

• Handle policy renewals and ensure strong client retention
• Maintain customer relationships and engagement
• Coordinate with financial institution partners to update client information, policies, and payment processing
• Manage and organize data accurately and efficiently

Candidate Profile:

• Professional, friendly, and reliable
• Strong communication skills (phone, email, and in-person)
• Organized, detail-oriented, and able to multitask
• Team player with a positive attitude and willingness to learn

Requirements:

• Basic knowledge of Microsoft Outlook, Word & Excel
• Must have valid work authorization in the U.S.