Client Service Representative (Entry-Level)

Ultimate Staffing; Portsmouth (NH); Hybrid; USD 20,457 - 29,136; Full time

Job summary

A staffing agency in Portsmouth is seeking an Entry-Level Client Service Representative to provide excellent customer support and maintain organized records. This role is ideal for individuals with at least a year of experience in customer service or administration. The position offers an hourly pay of $18, with a schedule from Monday to Friday. Initially onsite, the role transitions to a hybrid model after permanent hire, which includes both in-office and remote work.

Qualifications

• At least 1 year of customer service or administrative experience.
• Comfortable using computers and learning new systems.
• Strong attention to detail and organizational skills.

Responsibilities

• Enter and update account information in internal systems.
• Answer client requests via phone and email.
• Maintain accurate records and reports.

Skills

Customer service experience

Organizational skills

Communication skills

Detail-oriented

Education

High school diploma or equivalent

Tools

Salesforce

Job description

Entry-Level Client Service Representative

Are you detail-oriented and comfortable working on a computer all day? Do you enjoy helping customers and keeping information organized? We're hiring an Entry-Level Client Service Representative to join our client's team. This role is a great fit for someone with at least one year of customer service or administrative experience who's looking to build their career in an office setting.

What You'll Do:

• Enter and update account information in internal systems.
• Answer client requests via phone and email.
• Review and organize documentation (mail, faxes, emails).
• Make occasional calls to DMVs or insurance companies to gather information.
• Maintain accurate records, reports, and account files.
• Support the department with additional tasks as needed.

What We're Looking For:

• At least 1 year of customer service or administrative experience.
• Comfortable using computers and learning new systems (Salesforce experience is a plus).
• Strong attention to detail and organizational skills.
• Clear and professional communication skills, both written and verbal.
• High school diploma or equivalent.
• Schedule: Monday - Friday, 8:30 AM - 5:00 PM
• Pay: $18/hour
• Location: Onsite to start; transitions to hybrid (3 days in office, 2 days remote) after permanent hire.
• Requirements: Must be able to pass a background check and drug test.

Job Details are subject to change according to the client’s needs. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, or other protected characteristics. For full policy details, please refer to the company’s equal employment opportunity statement.

We welcome you to apply if you’re looking for a stable opportunity where you can learn, grow, and gain experience in both customer service and administrative support.