Entry Level Customer Service Assistant

IGL4US; College Station (TX); On-site; USD 36,000 - 41,000; Full time

Job summary

IGL4US in College Station, TX is seeking an Entry Level Customer Service Assistant to support customers and assist with day-to-day service operations. You will communicate directly with customers, help answer questions, provide information about services, and help ensure every interaction is handled professionally and efficiently.

This role is ideal for someone who enjoys working with people, communicates confidently, and wants to build a foundation in customer service and business operations.

Qualifications

• Excellent verbal and written communication skills.
• Professional, positive attitude and customer-focused mindset.
• Strong interpersonal and teamwork abilities.
• Well-organized with time-management skills and attention to detail.
• Ability to adapt in a fast-paced environment.

Responsibilities

• Provide friendly and professional assistance to customers
• Answer customer questions and provide accurate information
• Assist with customer requests, inquiries, and service-related concerns
• Maintain clear and organized customer records
• Support the team with daily customer service operations
• Communicate updates and important information to customers
• Help identify solutions to customer concerns
• Maintain a professional and positive customer experience
• Work closely with team members to meet service goals
• Develop strong knowledge of company services and procedures

Skills

Strong verbal and written comm.

Professional attitude

Interpersonal skills

Time-management

Team player

Customer-focused

Detail-oriented

Willingness to learn

Multi-tasking

Job description

Job Description

We are seeking an Entry Level Customer Service Assistant to support our customers and assist with day-to-day service operations.

In this role, you will communicate directly with customers, help answer questions, provide information about services, resolve basic concerns, and ensure every interaction is handled professionally and efficiently.

This position is ideal for someone who enjoys working with people, communicates confidently, and wants to build a strong foundation in customer service and business operations.

Responsibilities

• Provide friendly and professional assistance to customers
• Answer customer questions and provide accurate information
• Assist with customer requests, inquiries, and service-related concerns
• Maintain clear and organized customer records
• Support the team with daily customer service operations
• Communicate updates and important information to customers
• Help identify solutions to customer concerns
• Maintain a professional and positive customer experience
• Work closely with team members to meet service goals
• Develop strong knowledge of company services and procedures

Qualifications

• Strong verbal and written communication skills
• Professional and positive attitude
• Excellent interpersonal skills
• Strong organizational and time-management abilities
• Ability to work effectively as part of a team
• Comfortable communicating with different types of customers
• Detail-oriented and dependable
• Willingness to learn and develop new professional skills
• Ability to manage multiple tasks in a fast-paced environment

Additional Information

• Competitive salary of $36,000 – $41,000 per year
• Full-time position
• Opportunities for career growth and advancement
• Professional training and ongoing development
• Opportunity to strengthen communication, customer service, and leadership skills
• Supportive and collaborative work environment
• Opportunities to take on additional responsibilities as you grow
• Valuable experience in customer relations and business operations
• Clear opportunities for professional development