Administrative AssistantClient Service Representative

Flaherty & Company LLC; Massachusetts; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Health & Dental Benefits

Retirement Plan

Student loan repayment assistance

Job summary

Flaherty & Company LLC is seeking a motivated Administrative Assistant to enhance our customer service quality. This individual will support both in-office and remote employees, organize workpapers, manage correspondence, and schedule appointments. Ideal candidates are detail-oriented, organized, and possess strong communication abilities. A high school diploma is required, and previous experience in a similar position is preferred. Join us in a dynamic environment where your contributions are valued.

Qualifications

• High school diploma/GED required; Associate’s or Bachelor’s degree preferred.
• Experience as an Administrative Assistant or in a similar role.
• Excellent computer skills and knowledge of relevant software.

Responsibilities

• Monitor and manage emails and correspondence.
• Organize documents and electronic workpapers.
• Schedule appointments and maintain calendars.

Skills

Organizational skills

Communication skills

Attention to detail

Time management

Teamwork

Customer service

Education

High school diploma/GED

Associate’s or Bachelor’s degree (preferred)

Tools

Microsoft Office

Outlook

Adobe Pro

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Benefits/Perks
• Competitive Compensation
• Paid Time Off
• Health & Dental Benefits and Retirement Plan
• Career Growth Opportunities
• Student loan repayment assistance

Job Summary

We are looking for a motivated, outgoing, and very organized Administrative Assistant to join our growing firm with the goal of providing excellent customer service to our clients. In this role, you will provide support to our in-office and remote employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include organizing electronic workpapers and incoming information, answering emails and phone calls, scheduling appointments, and organizing and performing a variety of administrative functions. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor in this key customer service role.

Responsibilities

• Monitor emails and correspondence received and administer them appropriately
• Scan, bookmark, label and organize documents
• Outstanding teamwork required with other firm employees to achieve excellent customer service for our clients
• Answer incoming emails and phone calls and route them to the appropriate person
• Schedule appointments and maintain a calendar
• Provide other administrative support tasks as needed

Qualifications

• High school diploma/GED required, Associate’s or Bachelor’s degree and/or administrative training is preferred
• Highly organized with excellent time management skills and the ability to prioritize projects.
• Previous experience as an Administrative Assistant or in a similar position
• Attention to detail required.
• Excellent computer skills and knowledge of Microsoft Office, Outlook, Adobe Pro, and basic scanning and copier machine operation
• Ability to work in a fast-paced environment and to tackle challenges head-on with positivity