Administrative Assistant- CFBC

Daymark Recovery Services; Rockingham (NC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Health Spending Account

Life Insurance

Short-Term Disability

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistance Program

Referral Bonuses

Internal Training

Job summary

Daymark Recovery Services in Rockingham, NC is seeking an Administrative Assistant to support the treatment team caring for children aged 6 through 17. You will handle scheduling, filing, documentation, client services and billing, ensuring accuracy and privacy under HIPAA.

The role emphasizes customer service, data entry, and coordination with clinicians and families. A high school diploma and prior office experience in healthcare are preferred.

Qualifications

• Must possess at least a High School Diploma. Office experience in the healthcare field preferred.

Responsibilities

• Ensures HIPAA compliance and adherence to Medicaid/Medicare regulations.
• Schedules appointments and prepares records for daily appointments.
• Keys in consumer data to schedule appointments, inquire about benefits and for reimbursement purposes.
• Answers phone calls, assists consumers with fee setting, benefit information, scheduling, and resources.

Skills

Scheduling

Documentation

Client services

Billing

Customer service

Education

High School Diploma

Job description

Job Details

Job Location: Richmond Child FBC - Rockingham, NC 28379

Company Mission/ statement

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale: $16-$17.50hr.

Summary

Our administrative assistants are a vital part of our treatment team providing critical support to children ages 6 through 17. Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards. Our administrative assistants are a vital part of our treatment team providing critical support to children ages 6 through 17.

Essential Duties and Responsibilities

• Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
• Schedules appointments, prepares records for the daily appointments
• Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
• May file, release and copy protected healthcare information
• Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.

Education and/or Experience

Must possess at least a High School Diploma. Office experience in the healthcare field preferred.