Administrative Assistant

Daymark Recovery Services; Rockingham (NC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

401(k)

Holiday Pay

Vacation & Sick Leave

Employee Assistance Program

Referral Bonus

Training Program

Job summary

Daymark Recovery Services is seeking an administrative support specialist at the Richmond Center in Rockingham, NC. This role focuses on front-desk and back-end tasks, including scheduling, filing, documentation, client services, and billing, while ensuring HIPAA compliance and confidentiality.

The ideal candidate will have a High School Diploma and office experience in healthcare settings. Training is provided, and benefits are included as part of the comprehensive package.

Qualifications

• Requires High School Diploma or equivalent.
• Experience in healthcare administrative support preferred.
• Knowledge of patient data confidentiality (HIPAA) and billing processes helpful.

Responsibilities

• Provide administrative and center support to the site.
• Schedule appointments and prepare records for daily operations.
• Process client data, inquiries about benefits, and billing-related information.
• Maintain filing and documentation in accordance with policies.

Skills

Customer service

Scheduling

Documentation

Billing

Attention to detail

Education

High School Diploma

Job description

Job Details

Job Location: Richmond Center - Rockingham, NC 28379

Company Mission/ statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale: $16-$17.50hr.

Summary:

Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.

Essential Duties and Responsibilities:

• Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
• Schedules appointments, prepares records for the daily appointments
• Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
• May file, release and copy protected healthcare information
• Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.

Special Attributes:

Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.

Supervisory Responsibilities:

May be asked to periodically oversee staff or lead by the Practice Manager.

Education and/or Experience:

Must possess at least a High School Diploma. Office experience in the healthcare field preferred.

Qualifications