Administrative Assistant

Daymark Recovery Services; Mocksville (NC); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Health Insurance

HSA

Life Insurance

Short-Term Disability

401(k)

Paid Holidays

Training Program

Referral Bonus

EAP

Job summary

Daymark Recovery Services is seeking an administrative/support professional at the Davie Center in Mocksville, NC. The role focuses on scheduling, filing, client services, and billing while upholding strict confidentiality and HIPAA standards.

This on-site position requires strong organizational skills, attention to detail, and a proactive approach to helping clients access benefits and services. A high school diploma is required, with healthcare office experience preferred.

Qualifications

• High school diploma required; healthcare office experience preferred.
• Strong attention to detail and accuracy in record-keeping.
• Ability to maintain confidentiality and follow HIPAA regulations.

Responsibilities

• Handle scheduling and front-desk duties for the center.
• Enter client data and assist with billing-related tasks.
• Answer phones, assist clients with benefits and referrals, and route inquiries.

Skills

Customer service

Scheduling

Data entry

HIPAA compliance

Education

High School Diploma

Job description

Job Details

Job Location: Davie Center - Mocksvile, NC 27028, Company Mission/ statement: Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale

$16-$17.50hr.

Summary

Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.

Essential Duties and Responsibilities

• Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
• Schedules appointments, prepares records for the daily appointments
• Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
• May file, release and copy protected healthcare information
• Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.

Special Attributes

Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.

Supervisory Responsibilities

May be asked to periodically oversee staff or lead by the Practice Manager.

Education and/or Experience

Must possess at least a High School Diploma. Office experience in the healthcare field preferred.