Administrative Assistant

Paycom - ATS; Pinehurst (NC); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Spending Account

Company-Paid Life Insurance

Short Term Disability

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistant Program

Referral Bonus Opportunities

Extensive Internal Training Program

Job summary

Daymark Recovery Services, Inc. is seeking an administrative and center support professional at Moore Center in Pinehurst, NC. The role handles scheduling, filing, documentation, client services, research and billing while upholding strict confidentiality and professional standards.

The position requires attention to HIPAA compliance, ability to schedule and prepare records for daily appointments, and accurate data entry for benefits and reimbursements. Healthcare office experience preferred.

Qualifications

• High school diploma required; healthcare office experience preferred.
• Strong scheduling and documentation skills needed.
• Ability to maintain HIPAA and confidentiality across all records.

Responsibilities

• Schedule appointments and prepare records for daily use.
• Enter consumer data for scheduling, benefits, and reimbursement purposes.
• Maintain filing, documentation, and patient records.
• Assist customers with fee information, scheduling, and resources.
• Ensure HIPAA compliance and adherence to agency policies.

Skills

Customer service

Scheduling

Documentation

HIPAA compliance

Education

High School Diploma

Job description

Job Details: Job Location: Moore Center - Pinehurst, NC 28374, Company Mission/ statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale: $16-$17.50hr.

Summary:

Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.

Essential Duties and Responsibilities:

• Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
• Schedules appointments, prepares records for the daily appointments
• Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
• May file, release and copy protected healthcare information
• Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources

Special Attributes:

• Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.

Supervisory Responsibilities:

May be asked to periodically oversee staff or lead by the Practice Manager.

Education and/or Experience:

Must possess at least a High School Diploma. Office experience in the healthcare field preferred.