Administrative Assistant

Keystone Cooperative, Inc.; United States; In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health & Wellness

401(k) with match

Paid time off

Career growth

Employee discounts

Descrizione del lavoro

Keystone Cooperative, Inc. is seeking a detail‑oriented Administrative Assistant to support the branch with customer service and accounts receivable tasks. You’ll handle billing questions, process payments, and maintain accurate records in a fast-paced environment.

The role involves answering phones, filing, shipping and mail distribution, plus assisting with special projects while upholding our standards of accuracy and customer care.

Competenze

• Strong verbal and written communication.
• Proficiency with Microsoft Office Suite; strong organizational skills.
• Detail oriented with accuracy under tight deadlines.
• Ability to manage multiple tasks simultaneously.
• Ability to work without supervision and make appropriate decisions.
• Team player and capable of working in a collaborative environment.

Mansioni

• Receive and disperse a significant volume of phone calls professionally.
• Communicate with customers to adjust billing and respond to questions.
• Process payments, orders, and requests accurately.
• Balance cash drawer daily.
• Assist with accounts receivable tasks and filing.
• Support general clerical duties including mail, typing, and filing.
• Assist with special projects as needed.

Conoscenze

Verbal and written communication

Microsoft Office

Organizational skills

Attention to detail

Multitasking

Analytical skills

Independent worker

Formazione

High School Diploma or equivalent

Strumenti

Microsoft Office Suite

Excel

Email management software

Descrizione del lavoro

Position Overview:

The purpose of this role is to provide customer service and administrative assistance for the branch. This role will assist with accounts receivables as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.

Duties and Responsibilities:

• Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.
• Actively communicate with customers to adjust billing, answer questions, etc.
• Process payments, orders, and requests accurately.
• Reconcile, process and file necessary paperwork.
• Process electronic files via email.
• Compile and submit finalized documentation.
• Download reports.
• Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
• Balance cash drawer daily.
• Compiles, sorts, and distributes daily mail.
• Receive courier deliveries.
• Sends out branch mail weekly.
• Responsible for purchasing general office and break room supplies.
• Assist with special projects as needed.
• Performs other duties as assigned.

Skills and Qualifications:

• Strong verbal, and written, communication skills.
• Proficient with Microsoft Office Suite Excellent organizational skills and the ability to work well within strict time frames.
• Detail oriented with the ability to process work accurately with minimal errors.
• Ability to perform multiple tasks simultaneously.
• Strong analytical skills and accurately calculate prices.
• Ability to work without supervision and make appropriate decisions.
• Work well in a team environment.

Education and Experience:

High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.

At Keystone Cooperative, we value our team members and offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

Our offerings include:

Benefits:

• Health & Wellness: Affordable medical, dental, and vision coverage, plus wellness programs to keep you feeling your best.
• Financial Security: Competitive 401(k) with company match, life insurance, and disability coverage.
• Paid Time Off: Generous time off with pay to recharge and spend with loved ones.
• Career Growth: Training, development opportunities, and tuition assistance to help you reach your goals.
• Employee Discounts & Perks: Exclusive savings and programs to make life outside of work even better.

About Keystone Cooperative:

Keystone Cooperative, Inc. is a 100% farmer-owned cooperative serving customers across Indiana, Ohio, Michigan and Illinois. Centered on the valued relationships that have built and grown the cooperative for 100 years, Keystone specializes in energy, agronomy, grain, animal nutrition, and swine production. Headquartered in Indianapolis, Indiana, Keystone serves as a center point in local family farms and rural communities, ensuring today's successes and securing tomorrow's opportunities.