Administrative Assistant

Daymark Recovery Service; Yadkinville (NC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Life Insurance

Short Term Disability

Employee Assistance Program

Referral Bonus Opportunities

Extensive Internal Training Program

Job summary

Daymark Recovery Services is seeking an administrative support professional to provide center-level support, scheduling and billing services. You will help manage appointments, maintain client records, and assist with benefits and reimbursement inquiries with strict HIPAA adherence.

The role requires a High School Diploma and healthcare office experience is preferred. Excellent organization and customer service skills are essential in a fast-paced clinical setting.

Qualifications

• Must have at least a High School Diploma.
• Experience in healthcare office settings preferred.
• Strong understanding of HIPAA and confidentiality standards.

Responsibilities

• Schedule appointments and prepare records for daily sessions.
• Enter and organize consumer data for scheduling and reimbursement.
• Answer phones and route calls; provide courteous service to the public.
• Assist with benefits information, fee setting and billing processes.
• File, release and copy protected healthcare information as needed.

Skills

Scheduling

Customer service

HIPAA compliance

Data entry

Billing

Education

High School Diploma

Job description

Company Mission/ statement:Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.Comprehensive Benefits Package:Medical, Dental and Vision InsuranceHealth Spending AccountCompany-Paid Life InsuranceShort Term Disability401(k)Paid HolidaysPaid Vacation and Sick LeaveEmployee Assistant ProgramReferral Bonus OpportunitiesExtensive Internal Training ProgramPay Scale: $16-$17.50hr.Summary:Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.Essential Duties and Responsibilities:Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA ComplianceSchedules appointments, prepares records for the daily appointmentsKeys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposesMay file, release and copy protected healthcare informationAnswers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.Special Attributes: Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.Supervisory Responsibilities: May be asked to periodically oversee staff or lead by the Practice Manager.Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.