Administrative Assistant

Daymark Recovery Services; Yadkinville (NC); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Spending Account

Company-Paid Life Insurance

Short Term Disability

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistance Program

Referral Bonus Opportunities

Extensive Internal Training Program

Job summary

Daymark Recovery Services in Yadkinville, NC is seeking an Administrative Center Support specialist to provide scheduling, filing, documentation, client services and billing support at the Yadkin Center. This role requires strict adherence to confidentiality and professional standards.

You will interact with clients, coordinate appointments, enter data, and assist with benefit information. Healthcare office experience and a positive, team-focused attitude are valued.

Qualifications

• High School Diploma required.
• Healthcare/office experience preferred.
• Strong organizational and communication skills.

Responsibilities

• Schedules appointments and prepares records for daily use.
• Files documents, maintains documentation, and handles billing data.
• Provides client services while ensuring HIPAA compliance.
• Answers inquiries, assists with benefit information, and coordinates referrals.
• Supports center operations with accuracy and confidentiality.

Skills

Scheduling

Filing

Documentation

Client services

Research

Billing

HIPAA compliance

Education

High School Diploma

Job description

Job Details

Job Location: Yadkin Center - Yadkinville, NC 27055

Company Mission/ statement

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale: $16-$17.50hr.

Summary

Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.

Essential Duties and Responsibilities

• Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
• Schedules appointments, prepares records for the daily appointments
• Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
• May file, release and copy protected healthcare information
• Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.

Special Attributes

• Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.

Supervisory Responsibilities

• May be asked to periodically oversee staff or lead by the Practice Manager.

Education and/or Experience

Must possess at least a High School Diploma. Office experience in the healthcare field preferred.

Qualifications