Administrative Assistant

Daymark Recovery Service; Asheboro (NC); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance

Short Term Disability

401(k)

Paid Holidays

Paid Vacation

Sick Leave

Referral Bonus

Training Program

Job summary

Daymark Recovery Services, Inc. is seeking an administrative/center support role in Asheboro, NC. The position focuses on scheduling, filing, documentation, client services and billing, with strict HIPAA compliance and confidentiality.

The role may involve guiding callers and coordinating with clinical staff to ensure smooth daily operations. The ideal candidate has a High School Diploma, experience in an office setting within healthcare, strong organizational skills and a professional,

Qualifications

• High School Diploma required; healthcare office experience preferred.
• Strong data entry, filing and documentation skills with confidentiality.
• Ability to schedule appointments and assist with billing and benefits.

Responsibilities

• Schedules appointments and prepares records for the daily appointments.
• Keys in consumer data for scheduling, benefits information, and reimbursement.
• Answers phone calls, directs callers, and assists consumers with fee information and resources.

Skills

Customer service

Scheduling

Data entry

Documentation

Education

High School Diploma

Tools

Microsoft Office

Job description

Company Mission/ statement:Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.Comprehensive Benefits Package:Medical, Dental and Vision InsuranceHealth Spending AccountCompany-Paid Life InsuranceShort Term Disability401(k)Paid HolidaysPaid Vacation and Sick LeaveEmployee Assistant ProgramReferral Bonus OpportunitiesExtensive Internal Training ProgramPay Scale: $16-$17.50hr.Summary:Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.Essential Duties and Responsibilities:Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA ComplianceSchedules appointments, prepares records for the daily appointmentsKeys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposesMay file, release and copy protected healthcare informationAnswers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.Special Attributes: Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.Supervisory Responsibilities: May be asked to periodically oversee staff or lead by the Practice Manager.Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.