Administrative Assistant

Daymark Recovery Services; Boone (NC); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Spending Account

Life Insurance

Short-Term Disability

401(k)

Paid Holidays

Paid Vacation

Sick Leave

Employee Assistance Program

Referral Bonus

Training Program

Job summary

Daymark Recovery Services in Boone, NC is seeking an administrative center assistant to provide office support, scheduling, billing, and client services. The role emphasizes privacy, accuracy, and adherence to Medicaid/Medicare regulations.

The position requires a High School Diploma and healthcare office experience is preferred; strong customer service and data entry skills are essential for daily operations.

Qualifications

• Must possess at least a High School Diploma.
• Office experience in the healthcare field preferred.
• Strong confidentiality and accuracy are essential.

Responsibilities

• Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
• Schedules appointments, prepares records for the daily appointments
• Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
• May file, release and copy protected healthcare information
• Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.

Skills

Customer service

Scheduling

Data entry

HIPAA compliance

Education

High School Diploma

Job description

Job DetailsJob Location: Watauga Center - Boone, NC 28605

Company Mission / statement

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale: $16-$17.50hr.

Summary

Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.

Essential Duties and Responsibilities

• Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
• Schedules appointments, prepares records for the daily appointments
• Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
• May file, release and copy protected healthcare information
• Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.

Special Attributes

Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.

Supervisory Responsibilities

May be asked to periodically oversee staff or lead by the Practice Manager.

Education and/or Experience

Must possess at least a High School Diploma. Office experience in the healthcare field preferred.

Qualifications