Administrative Assistant

Altis Technology; United States; Remote; USD 28,000 - 40,000; Part time

Benefits offered by this job

Laptop provided

Headset provided

Career opportunities

Job summary

Altis Technology is seeking two Administrative Assistants to support a community-focused organization delivering educational and support services. This remote position involves helping participants navigate registrations, answer questions, and coordinate appointments with a team that values care and excellent service.

You will handle registrations for workshops, maintain records, and respond to inquiries, while meeting KPIs and staying organized in a dependable, self-motivated way.

Qualifications

• Previous experience in customer service, administration, or a similar client-facing position.
• Strong written and verbal communication skills, with a compassionate and professional approach.
• Basic proficiency in Microsoft Office applications and comfort navigating administrative systems.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities.

Responsibilities

• You'll proactively connect with individuals to provide information about available programs and registration requirements.
• You'll respond to inquiries about scheduling, transportation, administrative processes, and program participation.
• You'll coordinate registrations and book participants into workshops and scheduled sessions.
• You'll maintain accurate records, document interactions, and ensure timely follow-up.
• You'll work toward established outreach and service KPIs while maintaining a positive participant experience.
• You'll independently manage your daily workload, remaining responsive, reliable, and connected with your team.

Skills

Customer service

Communication

Organization

Time management

Remote work

Tools

Microsoft Office

Job description

Location: Toronto, ON (Remote, with occasional on-site attendance as required)
Language: Strong written and verbal English communication skills
Duration: 6-month contract, with potential for longer-term opportunities
Compensation: $34.60 per hour
Hours: Monday to Friday, 9:00 AM to 5:00 PM
Start Date: ASAP
Background Check Requirement: No criminal background check required

About the Opportunity

Are you an organized, proactive administrative professional who enjoys helping people and making a meaningful impact? We're hiring two Administrative Assistants to support a community-focused organization delivering specialized educational and support services.

In this remote role, you'll be a key point of contact for individuals accessing important programs and resources. You'll help participants navigate registration, answer questions, and coordinate appointments and workshops, all while contributing to a team that values compassion, accountability, and exceptional service.

What's In It for You

• Earn a competitive hourly rate of $34.60.
• Enjoy the flexibility of remote work, with a laptop and headset provided.
• Gain valuable experience supporting meaningful community-based programs.
• Explore potential longer-term opportunities following the initial contract.
• Benefit from a consistent weekday schedule and a collaborative team environment.

Your Responsibilities

• You'll proactively connect with individuals to provide information about available programs and registration requirements.
• You'll respond to inquiries about scheduling, transportation, administrative processes, and program participation.
• You'll coordinate registrations and book participants into workshops and scheduled sessions.
• You'll maintain accurate records, document interactions, and ensure timely follow-up.
• You'll work toward established outreach and service KPIs while maintaining a positive participant experience.
• You'll independently manage your daily workload, remaining responsive, reliable, and connected with your team.

Skills and Qualifications

• Previous experience in customer service, administration, or a similar client-facing position.
• Strong written and verbal communication skills, with a compassionate and professional approach.
• Basic proficiency in Microsoft Office applications and comfort navigating administrative systems.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities.
• A dependable, self-motivated approach to remote work, with strong time management and accountability.
• Previous experience in healthcare, social services, mental health, or community programming is considered an asset.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.