Administrative Assistant

Kelly; Pasadena (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

Retirement plan

Holiday pay

Transit allowance

Paid sick leave

Bonus program

Job summary

Kelly is seeking a Front Desk Administrative Assistant in Pasadena, TX for a temp-hire role. The position supports office operations, handles a busy phone system, greeting guests, and processing inquiries with strong customer service focus.

Responsibilities include order processing, SAP data entry, and vendor records, as well as general office tasks and process improvements. Schedule is Mon-Fri, 8am-5pm, with standard benefits and growth opportunities at Kelly.

Qualifications

• High school diploma or equivalent required.
• 2+ years of related experience in customer service, administrative support, or office management preferred.
• Experience in telephone and email/ticketing system-based customer support preferred.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Knowledge of office management systems and procedures; strong independent decision-making skills.
• Solid organizational skills and attention to detail; self-motivated and able to manage multiple tasks.

Responsibilities

• Provide front-desk coverage, including managing a busy, multiline phone system and greeting guests.
• Handle incoming and outgoing mail, office shipments, and maintain an organized office environment.
• Answer phone calls and email inquiries from customers promptly, with a high sense of urgency.
• Communicate status updates to internal teams and customers, ensuring deadlines and operational goals are met.
• Assist with order processing, quotes, invoices, and requests as directed by team leaders.
• Enter customer information into SAP and other logging systems; set up vendor profiles and file records.
• Support bookkeeping tasks such as processing customer payments and resolving local A/R and A/P inquiries.
• Forward potential customer leads and information to sales representatives.
• Assist with general office projects and maintain office equipment, supplies, and inventories.
• Participate in process improvement initiatives as a cross-functional team member; elevate concerns as needed.

Skills

Customer service

Administrative support

Microsoft Office

Phone system

Organization

Education

High school diploma

Equivalent combinations of education

Tools

SAP

Job description

Pay: $22 hr
Location: Pasadena, TX 77503 Southeast Houston
Schedule: Mon-Fri 8am-5pm
Job type: Temp-Hire

The Front Desk Administrative Assistant plays a key role in supporting office operations. This position provides clerical and administrative support, working collaboratively with management and peers to deliver outstanding customer service and uphold our quality standards, policies, and procedures.

Responsibilities

• Provide front-desk coverage, including managing a busy, multiline phone system and greeting guests.
• Handle incoming and outgoing mail, office shipments, and maintain an organized office environment.
• Answer phone calls and email inquiries from customers promptly, with a high sense of urgency.
• Communicate status updates to internal teams and customers, ensuring deadlines and operational goals are met.
• Assist with order processing, quotes, invoices, and requests as directed by team leaders.
• Enter customer information into SAP and other logging systems; set up vendor profiles and file records.
• Support bookkeeping tasks such as processing customer payments and resolving local A/R and A/P inquiries.
• Forward potential customer leads and information to sales representatives.
• Assist with general office projects and maintain office equipment, supplies, and inventories.
• Participate in process improvement initiatives as a cross-functional team member; elevate concerns as needed.

Qualifications

• High school diploma or equivalent required.
• 2+ years of related experience in customer service, administrative support, or office management preferred.
• Equivalent combinations of education, training, and experience will be considered.
• Experience in telephone and email/ticketing system-based customer support preferred.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Knowledge of office management systems and procedures; strong independent decision-making skills.
• Solid organizational skills and attention to detail; self-motivated and able to manage multiple tasks.

Additional Information

• Example duties may include requesting W-9s, obtaining exempt/resale certificates, and processing various customer paperwork (COIs, lien waivers, applications for payment, etc.).
• May help submit credit considerations, process warranty claims, and parts returns.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

• Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
• As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
• In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.