Administrative Support Specialist

Kelly; Midland (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Life insurance (term)

Life insurance (whole)

Accident insurance

Critical illness insurance

Legal plan

Short-term disability

Retirement savings plan

Service bonus

Holiday pay (up to 8 days)

Transit spending account

Paid sick leave

Job summary

Kelly is seeking an Administrative Support Specialist to help run efficient office operations and assist leaders daily. The role involves handling visitors, meeting logistics, travel planning, and reporting in a fast-paced environment.

Ideal candidates have a Bachelor’s degree or 1–3 years’ administrative experience, with strong organizational and communication skills and a commitment to safety and continuous improvement. Proficiency in Microsoft Office; SAP experience a plus.

Qualifications

• Bachelor’s Degree or 1–3 years administrative/clerical experience.
• Proficiency with Microsoft Office; SAP experience a plus (training provided).
• Strong organizational, communication, and problem-solving abilities; safety-conscious and team-oriented.

Responsibilities

• Provide professional administrative assistance to team members and leaders; ensure smooth day-to-day operations.
• Coordinate meetings, travel, and visit logistics; manage calendars and supplies.
• Answer calls, screen visitors, handle mail; maintain a helpful attitude.
• Prepare and deliver reports per established procedures and guidelines.
• Identify and resolve office equipment issues; collaborate with senior admins as needed.
• Support travel arrangements for team members, including flights and accommodations.
• Promote safety behaviors and company core values in daily work.

Skills

Organizational skills

Communication

Problem solving

Willingness to learn

Safety awareness

Education

Bachelor's degree

1-3 years experience

Tools

Microsoft Office

SAP

Job description

Description

Job Description: Administrative Support Specialist

As an Administrative Support Specialist, you will play a vital role in ensuring efficient office operations by providing comprehensive administrative and clerical support to our team. You'll act as the point of contact for visitors, help organize meetings and travel, and manage a variety of tasks with professionalism and initiative. You'll thrive in a fast-paced environment, working both independently and collaboratively while demonstrating a commitment to quality, safety, and continuous improvement.

Key Responsibilities

• Provide professional administrative assistance to team members and leaders, ensuring smooth day-to-day office operations.
• Facilitate meeting logistics, including booking conference rooms, arranging refreshments, coordinating visitor access, and preparing supplies.
• Receive, screen, and direct incoming calls, visitors, and mail, presenting a positive and helpful attitude at all times.
• Prepare, organize, and deliver reports in alignment with established procedures and guidelines.
• Proactively identify and resolve office equipment issues, leveraging training resources and collaborating with senior-level admins as needed.
• Research travel options and coordinate itineraries for team members, including flights, accommodations, and car rentals; arrange simple travel requests and run occasional errands.
• Schedule and adjust meetings as directed by leadership, maintaining accurate calendars and communications.
• Utilize business software applications (e.g., Microsoft Office, SAP) and stay updated on technology changes and best practices.
• Collect and scan receipts, generate expense reports, track inventory, and order office supplies as required.
• Actively support and promote Dow's safety behaviors and core values, intervening when unsafe actions are observed.
• Complete assigned tasks efficiently and accurately within set timelines, demonstrating adaptability, initiative, and attention to detail.
• Communicate clearly and effectively with colleagues, building strong working relationships and keeping others informed of project status.
• Engage in continuous learning, seeking ways to improve processes and enhance efficiency.
• Demonstrate basic proficiency in Dow software and IT tools, independently identifying appropriate solutions for different tasks

Requirements

• Education: Bachelor’s Degree OR 1-3 years proven experience in administrative, clerical, office support, or customer service roles.
• Technology: Proficiency in Microsoft Office applications required. Experience with SAP for administrative processes is a plus (training provided).
• Skills: Strong organizational, communication, and problem-solving abilities; eagerness to learn; commitment to safety and respect for all team members.

Work Schedule

Flexible scheduling options:

• Standard Schedule: Monday-Friday
• 9/80 Schedule: Nine-hour days Monday-Thursday; every other Friday off (preferred/allowed)

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.