Bilingual Clerk

Kelly; Houston (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

100% District-paid health insurance

Paid vacation, sick leave, and publicH

Pension plan

Disability coverage

Job summary

Kelly is seeking a dependable Bilingual Office Clerk I in Houston, TX to support daily office operations, handle customer interactions, and assist with billing and service requests. This full-time, temporary role requires a high school diploma, Office proficiency, and a valid driver's license for occasional tasks.

Responsibilities include processing payments, updating records, drafting correspondence, and handling mail and office equipment.

Qualifications

• High school diploma or GED required.
• Prior office admin and customer service experience preferred.
• Proficiency with Microsoft Office and Windows environments.

Responsibilities

• Deliver courteous, professional customer service in person and by phone.
• Assist customers with water and wastewater service inquiries, billing, and service requests.
• Process payments (checks, money orders, credit cards) and balance transactions; prepare bank deposits.
• Enter and update customer records and service contracts in District systems.
• Draft correspondence, proofread documents, and maintain filing systems.
• Sort and distribute mail and packages; operate standard office equipment.

Skills

Bilingual English/Spanish

Customer service

Office administration

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Bilingual Office Clerk I

Location: Houston, TX (77015)

Pay Rate: $20.00 — $25.00/hr (depending on experience)

Schedule: Monday — Friday, 8:00 AM — 5:00 PM (Full-Time)

Job Type: Temporary / Contract

Position Overview

We are is seeking a dependable, detail-oriented Bilingual Office Clerk I to provide administrative and customer service support. This role involves frequent interaction with customers, staff, and vendors, assisting with daily office operations, utility account management, and payment processing.

Key Responsibilities

• Deliver courteous, professional customer service in person and via phone.
• Assist customers with water and wastewater service inquiries, billing, account setup, and service requests.
• Process payments (checks, money orders, credit cards), balance transactions, and prepare bank deposits.
• Enter and update customer records, documents, and service contracts in District systems.
• Draft correspondence, proofread documents, and maintain accurate filing systems.
• Sort, process, and distribute incoming/outgoing mail and packages.
• Operate standard office machinery (copiers, scanners, printers, multi-line phones).

Qualifications & Requirements

• Language: Fully bilingual in English and Spanish (required).
• Education: High school diploma or GED equivalent.
• Experience: Previous office administrative and customer service experience required.
• Technical Skills: Proficiency with Microsoft Office and Windows-based environments.
• Physical & Driving Requirements: Valid driver’s license with a clean driving record; ability to lift and carry up to 40 lbs.
• Background Check: Must pass a 7-year national criminal background locator and 5-panel drug screen.

Benefits (Upon Full-Time Eligibility)

• 100% District-paid health insurance for employee and eligible family members
• Paid vacation, sick leave, and holidays
• Pension plan
• District-paid short-term and long-term disability coverage

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

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About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.