Administrative Assistant

Daymark Recovery Services; North Wilkesboro (NC); On-site; USD 22,041 - 24,108; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Spending Account

Company-Paid Life Insurance

Short Term Disability

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistant Program

Referral Bonus Opportunities

Extensive Internal Training Program

Job summary

Daymark Recovery Services in North Wilkesboro, NC is seeking an administrative support specialist. The role involves providing customer service, scheduling, and maintaining compliance with professional standards.

The successful candidate will have a High School Diploma, strong customer service skills, and the ability to work well with others. Benefits include medical, dental, vision insurance, 401(k), and paid time off.

Qualifications

• Must possess at least a High School Diploma.
• Office experience in the healthcare field preferred.
• Must possess a good attitude and work well with others.

Responsibilities

• Provides administrative and center support and customer service.
• Ensures compliance with professional standards and regulations.
• Schedules appointments and prepares records.

Skills

Customer service skills

Attention to detail

Office management

Education

High School Diploma

Job description

Job Location

Wilkes Center - North Wilkesboro, NC 28659

Company Mission

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Benefits

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale

$16-$17.50/hr.

Summary

Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.

Essential Duties and Responsibilities

• Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
• Schedules appointments, prepares records for the daily appointments
• Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
• May file, release and copy protected healthcare information
• Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.

Special Attributes

Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.

Supervisory Responsibilities

May be asked to periodically oversee staff or lead by the Practice Manager.

Education and/or Experience

Must possess at least a High School Diploma. Office experience in the healthcare field preferred.