Administrative Assistant

Daymark Recovery Service; Newland (NC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Spending Account

Company-Paid Life Insurance

Short Term Disability

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistance Program

Referral Bonus Opportunities

Extensive Internal Training Program

Job summary

Daymark Recovery Services seeks an administrative center support specialist at the Avery Center in Newland, NC. You will handle scheduling, filing, documentation, client services and billing, while upholding strict confidentiality and regulatory standards.

The role requires a high school diploma and healthcare office experience, with focus on accuracy, courtesy, and teamwork within a community mental health and substance abuse service setting.

Qualifications

• Must possess a High School Diploma and healthcare office experience.
• Experience with scheduling and billing processes.
• Understanding of HIPAA and patient confidentiality in a medical/mental health setting.

Responsibilities

• Ensures compliance with Medicaid/Medicare regulations and agency policies; HIPAA compliance.
• Schedules appointments and prepares records for daily appointments.
• Inputs consumer data for scheduling, benefits inquiries and reimbursement purposes.

Skills

Customer service

Scheduling

Filing

Documentation

Billing

Education

High School Diploma

Job description

Job Details

Job Location: Avery Center - Newland, NC 28657

Company Mission/ statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale:

$16-$17.50hr.

Summary:

Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.

Essential Duties and Responsibilities:

• Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
• Schedules appointments, prepares records for the daily appointments
• Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
• May file, release and copy protected healthcare information
• Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.

Special Attributes:

Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.

Supervisory Responsibilities:

May be asked to periodically oversee staff or lead by the Practice Manager.

Education and/or Experience:

Must possess at least a High School Diploma. Office experience in the healthcare field preferred.