Administrative Assistant

Evolving Solution Services; Du Quoin (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Evolving Solution Services in Illinois seeks a full-time Administrative Assistant / Receptionist to support branch operations, serve as the primary contact for callers and visitors, and assist with general office tasks. The role emphasizes organization, professionalism, and the ability to manage multiple priorities in a fast-paced environment, with on-site work at the branch office.

This position reports to the Branch Manager and collaborates with Sales, Service, Accounting to resolve billing

Qualifications

• Requires a high school diploma or GED; additional training is preferred.
• Experience in administrative or receptionist roles is preferred.
• Strong organizational and time-management skills are essential.
• Excellent verbal and written communication abilities.
• Proficiency with basic office equipment and computer systems.

Responsibilities

• Serve as the first point of contact at the branch.
• Receive and direct calls, take messages, and route inquiries.
• Greet visitors and maintain a professional front-office environment.
• Perform general office duties: copying, scanning, filing, and document management.
• Process credit card receipts and log branch sales calls.
• Coordinate travel, hotels, meals, and catering for trainings and meetings.
• Ensure office supplies are stocked and ordered.
• Maintain organized office records and assist with HR-related tasks.

Skills

Organizational skills

Time management

Professional communication

Attention to detail

Education

High school diploma or GED

Tools

Office equipment proficiency

Basic computer systems

Job description

Department: Administration Reports To: Branch Manager Work Schedule: Full-Time, 40 hours per week Location: Branch Based –Illinois Compensation: Hourly, Non -Exempt FLSA

Also known as: Office Administrator

Overview

The Administrative Assistant / Receptionist provides essential administrative and front-office support for branch operations. This role serves as the primary point of contact for incoming calls and visitors while supporting branch-level employees with general office and administrative tasks. The position requires strong organizational skills, professionalism, and the ability to manage multiple priorities in a fast-paced office environment.

Reports To Branch Manager

Key Responsibilities

• Serve as first point of contact at branch
• Receive and direct incoming calls, take messages, and route inquiries to appropriate personnel.
• Greet visitors and maintain a professional front-office environment.
• Perform general office duties, including copying, scanning, filing, and document management.
• Enter and process credit card receipts accurately.
• Log branch sales calls and maintain related records.
• Assist with booking hotels and travel arrangements for branch employees and management as needed
• Coordinate catering/meals for branch training(s) and meetings.
• Ensure office supplies are properly stocked and ordered as needed.
• Scan and file safety, HR, and other administrative documents.
• Print and post company policies and procedures around the branch as required.
• Assist with basic HR-related administrative tasks and special projects assigned.
• Maintain organized office records and administrative files.
• Provide administrative support to branch-level employees as needed.
• Accurate and timely bill for sales orders and service work orders.
• Collaborate closely with Sales, Service, the Branch Manager, and Accounting to resolve billing questions or discrepancies.
• Ensure all invoices are complete, correct, and processed according to company standards.
• Enter vendor bills into the system accurately and on time.
• Review bills to ensure they match the corresponding purchase orders.
• Flag any discrepancies or changes in routine/vendor billing for review.

Qualifications

• High school diploma or GED required; additionaltraining preferred.
• Previous experience in an administrative or receptionist role preferred.
• Strong organizational and time-management skills .
• Professional verbal and written communication skills .
• Proficiency with basic office equipment and computer systems.
• Ability to manage multiple tasks while maintaining accuracy and attention to detail.
• Professional appearance and positive customer service attitude.

Remote / Hybrid Work

This position is not eligible for remote or hybrid work. All duties are performed on-site at the branch office.

Travel Requirements

No travel is required for this position.

Schedule & Compensation

Full-time position with a minimum of 40 hours per week. Compensation is hourly.