Administrative Assistant

Keystone Cooperative; Mentone (AL); On-site; USD 32,000 - 45,000; Full time

Job summary

Keystone Cooperative in Mentone, Alabama is seeking an administrative assistant to support branch operations with customer service and clerical duties.

You will handle accounts receivable support, verify and file contracts, answer phone lines, manage mail, and assist with special projects. The ideal candidate has strong communication, MS Office proficiency, and attention to detail.

Qualifications

• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite.
• Excellent organizational skills and the ability to work within strict time frames.
• Detail oriented with the ability to process work accurately with minimal errors.
• Ability to perform multiple tasks simultaneously.
• Strong analytical skills and accurately calculate prices.
• Ability to work without supervision and make appropriate decisions.
• Works well in a team environment.

Responsibilities

• Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.
• Actively communicate with customers to adjust billing, answer questions, etc.
• Process payments, orders, and requests accurately.
• Reconcile, process and file necessary paperwork.
• Process electronic files via email.
• Compile and submit finalized documentation.
• Download reports.
• Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
• Balance cash drawer daily
• Compiles, sorts, and distributes daily mail. Receive courier deliveries. Sends out branch mail weekly.
• Responsible for purchasing general office and break room supplies.
• Assist with special projects as needed.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Microsoft Office Suite

Organization

Multi-tasking

Analytical skills

Team player

Attention to detail

Education

High school diploma

Tools

Microsoft Excel

Job description

Job Description

Position Overview

The purpose of this role is to provide customer service and administrative assistance for the branch. This role will assist with accounts receivables as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.

Duties and Responsibilities

Include but are not limited to:

• Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.
• Actively communicate with customers to adjust billing, answer questions, etc.
• Process payments, orders, and requests accurately.
• Reconcile, process and file necessary paperwork.
• Process electronic files via email.
• Compile and submit finalized documentation.
• Download reports.
• Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
• Balance cash drawer daily
• Compiles, sorts, and distributes daily mail. Receive courier deliveries. Sends out branch mail weekly.
• Responsible for purchasing general office and break room supplies.
• Assist with special projects as needed.
• Performs other duties as assigned.

Skills and Qualifications

• Strong verbal, and written, communication skills.
• Proficient with Microsoft Office Suite
• Excellent organizational skills and the ability to work well within strict time frames.
• Detail oriented with the ability to process work accurately with minimal errors.
• Ability to perform multiple tasks simultaneously.
• Strong analytical skills and accurately calculate prices.
• Ability to work without supervision and make appropriate decisions.
• Work well in a team environment.

Education and Experience

• High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.