Administrative Assistant

Daymark Recovery Service; Buies Creek (NC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Company-Paid Life Insurance

Short Term Disability

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistance Program

Referral Bonus Opportunities

Job summary

Daymark Recovery Services, Inc. is seeking an Administrative Assistant to provide center support and exceptional customer service. The role includes scheduling, data entry, filing, and billing tasks while ensuring HIPAA compliance and confidentiality across daily operations.

Ideal candidates will have a High School Diploma and prior office experience in healthcare settings. The position offers comprehensive benefits and opportunities for internal training and growth within a mission-driven,

Qualifications

• Customer service skills and ability to manage client interactions.
• Attention to detail for accurate records and billing.
• Ability to schedule and coordinate appointments.
• Familiarity with HIPAA regulations and confidentiality requirements.

Responsibilities

• Schedules appointments and prepares daily records.
• Keys in consumer data for scheduling, benefits, and reimbursement.
• Answers phone calls and directs inquiries to appropriate parties.
• Keeps and files protected health information in compliance with regulations.
• Assists clients with fee information and benefit inquiries.
• Ensures compliance with professional standards and agency policies.
• Performs general documentation and billing support as needed.

Skills

Customer service

Scheduling

Documentation

HIPAA Compliance

Attention to detail

Education

High School Diploma

Job description

Company Mission/ statement:Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.Comprehensive Benefits Package:Medical, Dental and Vision InsuranceHealth Spending AccountCompany-Paid Life InsuranceShort Term Disability401(k)Paid HolidaysPaid Vacation and Sick LeaveEmployee Assistant ProgramReferral Bonus OpportunitiesExtensive Internal Training ProgramPay Scale: $16/hr.-$17/hr.Summary:Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.Essential Duties and Responsibilities:Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA ComplianceSchedules appointments, prepares records for the daily appointmentsKeys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposesMay file, release and copy protected healthcare informationAnswers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.Special Attributes: Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.