ACTT PGM/Admin Assistant

Daymark Recovery Service; Pinehurst (NC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA/HSA

401(k)

Job summary

Daymark Recovery Services, Inc. is hiring for a full-time position to oversee the non-clinical duties of the ACT team, liaising with IS, finance, HR, and other departments. The role requires strong organizational skills, adherence to billing guidelines, and effective communication with staff and clients.

The position supports a mission-driven provider offering comprehensive benefits and a pay scale of $16–$17.50 per hour, with opportunities for training and advancement.

Qualifications

• Must possess at least a High School Diploma.
• Degree in business and/or business training preferred.
• Supervision experience in an office setting is a plus.

Responsibilities

• Organize, coordinate, and monitor all non-clinical operations of ACT program.
• Coordinate communication between team members and clients.
• Process state and federal billing according to established guidelines.
• Process invoices for payment and manage supplies for the team.
• Maintain petty cash control and balance reports per procedures.
• Conduct chart audits to ensure reimbursement and proper documentation.

Skills

Receptionist duties

Communication

Budgeting

Team coordination

Education

High School Diploma

Business degree

Job description

New Hires Who are Benefit Eligible may qualify for Hiring BonusCompany Mission/ statement:Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.Comprehensive Benefits Package:Medical, Dental and Vision InsuranceFlex Spending AccountHealth Spending AccountCompany-Paid Life InsuranceShort Term Disability401(k)Paid HolidaysPaid Vacation and Sick LeaveEmployee Assistant ProgramReferral Bonus OpportunitiesExtensive Internal Training ProgramPay Scale: $16-$17.50/hr.Summary: This is a full time position that is expected to assure the non-clinical aspects of the ACT team are well organized, coordinated, and monitored. This position must be able to interact well with other team members, work well with persons with severe and persistent mental illness, communicate well with other agency departments (e.g. finance, IS, human resources), and understand the full range of administrative issues including budgetary, scheduling, medical records, and communication.Essential Duties and Responsibilities:Responsible for organizing, coordinating, and monitoring all non-clinical operations of ACT program including operating and communicating needs to IS department; and providing receptionist activities including triaging calls and coordinating communication between the team and clients.Processes state and federal billing according to established guidelines.Process invoices for payment. Responsible for ordering of supplies and any other items needed for the team. Maintain control, track use of, and balance center petty cash fund per established procedures.Communicate with team leader to ensure all policies and procedures are followed by all staff.Perform chart audits on a regularly scheduled basis to ensure maximum reimbursement and fidelity to documentation mandates. Work with medical records team leader to ensure that all regulatory standards are followed and communicate concerns to Team Leader.Meet regularly with team leader to discuss questions/concerns and assist with implementing new processes as necessary.Review bank deposits to ensure deposits are made timely and that cash balances to reports per established guidelines. Submit any necessary corrections to accounting department.All other duties as assigned by supervisorEducation and/or Experience: Must possess at least a High School Diploma. Degree in business and/or business training preferred (Actual work experience will be taken into consideration). Must have been in a supervisory role at least three (3) years. Supervision of an office place a plus.