Administrative Assistant

Daymark Recovery Service; Asheville (NC); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Spending Account

Company-Paid Life Insurance

Short Term Disability

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistance Program

Referral Bonus Opportunities

Job summary

The Caiyalynn Burrell Child Crisis Center in Asheville seeks an Administrative Assistant to support the treatment team by handling scheduling, documentation, client services, research, and billing in a child-focused setting. Strong ethics, confidentiality, and professional standards are required.

Responsibilities include processing records, fielding inquiries, and supporting office operations while maintaining HIPAA compliance.

Qualifications

• Must possess at least a High School Diploma.
• Office experience in the healthcare field preferred.
• Demonstrated ability to schedule appointments and manage records.

Responsibilities

• Schedule appointments and manage daily calendars.
• Enter and maintain client data and billing information.
• Answer phone calls and direct inquiries to the appropriate parties.
• Provide administrative and center support to the service site and comply with HIPAA.

Skills

Scheduling

HIPAA compliance

Customer service

Communication

Team player

Education

High School Diploma

Tools

Microsoft Office

Job description

The Caiyalynn Burrell Child Crisis Center, located in Asheville, provides short-term (5-7 day) treatment and stabilization services in a safe, child-friendly setting for youth in crisis across Western North Carolina. Our administrative assistants are a vital part of our treatment team providing critical support to children ages 6 through 17. Responsibilities include:Company Mission/ statement:Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.Comprehensive Benefits Package:Medical, Dental and Vision InsuranceHealth Spending AccountCompany-Paid Life InsuranceShort Term Disability401(k)Paid HolidaysPaid Vacation and Sick LeaveEmployee Assistant ProgramReferral Bonus OpportunitiesExtensive Internal Training ProgramPay Scale: $16-$17.50hr.Summary:The Caiyalynn Burrell Child Crisis Center, located in Asheville, provides short-term (5-7 day) treatment and stabilization services in a safe, child-friendly setting for youth in crisis across Western North Carolina. Our administrative assistants are a vital part of our treatment team providing critical support to children ages 6 through 17. Providing administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.Essential Duties and Responsibilities:Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA ComplianceSchedules appointments, prepares records for the daily appointmentsKeys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposesMay file, release and copy protected healthcare informationAnswers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.Supervisory Responsibilities: May be asked to periodically oversee staff or lead by the Practice Manager.Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Highly motivate and resilient professionalDemonstrated leadership and supervisory experienceSome knowledge of or willing to learn clinical practice modelsDemonstrated ability to understand economic, business and operational factorsStrong critical-thinking/problem-solving skillsProven conflict management/resolution skillsHigh professional ethics and standardsStrong team player and team building skills; ability to collaborate with all levels and areasStrong presentation skillsAbility to effectively and positively influence and persuadeEducation and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.