Administrative Assistant- FBC

Daymark Recovery Services; Monroe (NC); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Medical Dental Vision

Health Spending Account

Life Insurance

Short Term Disability

401(k)

Paid Holidays

Paid Leave

EAP

Referral Bonus

Training Program

Job summary

Daymark Recovery Services in Monroe, NC is seeking an administrative support specialist to provide center-level assistance, scheduling, filing, documentation, client services, and billing support. The role operates within a 24/7 residential facility and requires strict adherence to confidentiality and professional standards.

This position offers part of a comprehensive benefits package and potential for full-time, part-time, or PRN scheduling based on facility needs.

Qualifications

• Must possess at least a High School Diploma. Office experience in the healthcare field preferred.
• HIPAA compliance is required to protect patient information.

Responsibilities

• Ensures strict compliance with professional standards, Medicaid/Medicare regulations and agency policies; HIPAA compliance.
• Schedules appointments and prepares records for daily appointments.
• Keys in consumer data to schedule appointments and inquire about benefits and for reimbursement purposes.
• Answers phone calls, transfers to appropriate parties, assists with fee setting, scheduling, and resource sharing.

Skills

Customer service

Scheduling

Data entry

HIPAA compliance

Education

High School Diploma

Job description

Job Details

Job Location: Union FBC - Monroe, NC 28112

Company Mission/ statement

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale

$16-$17.50hr.

Summary

Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards. FBC is a 24-hour Residential Service, open 365 days a year. Potential for full-time, part-time or, PRN (on-call as needed), based on facility need.

Essential Duties and Responsibilities

• Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
• Schedules appointments, prepares records for the daily appointments
• Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
• May file, release and copy protected healthcare information
• Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.

Education and/or Experience

Must possess at least a High School Diploma. Office experience in the healthcare field preferred.