Administrative Assistant

Service Corporation International; Bayamón (PR); On-site; USD 17,000 - 25,000; Full time

Job summary

Service Corporation International in Bayamón, PR is seeking a Field Operations Support Assistant to provide administrative and clerical support to our funeral home, cemetery, crematory and related facilities.

You will greet families, prepare documents, process payments and contracts, coordinate memorial orders, and assist with schedules, reports and inventory while maintaining confidentiality and empathy.

Qualifications

• High School diploma or equivalent.
• 1-2 years of office clerical or customer service experience.
• Strong verbal and written communication skills and confidentiality.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and certificates.
• Prepares Veteran’s paperwork and marker monument placement paperwork.
• Receives and processes payments and contracts.
• Assists with obituaries and backs upReceptionist as needed.

Skills

Customer service

Office clerical

MS Office

Verbal communication

Education

High School diploma

Tools

MS Office Suite

Job description

## Field Operations Support AssistantApplylocations: PR - Bayamontime type: Full timeposted on: Posted Todayjob requisition id: Req.165263Our associates celebrate lives. We celebrate our associates.Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.**JOB RESPONSIBILITIES*** Prepares death certificates, prayer cards and related documents* Completes required permits and or certificates* Prepares and processes Veteran’s Paperwork* Prepares marker monument placement paperwork* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules* Prepares and distributes daily schedules, reports, and documents* Receives and processes payments and contracts* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers* Orders office supplies* Oversees the processing of installation orders to grounds and maintenance departments* Processes accounts payable transactions* Assists with the preparation of obituaries* Assists Location Management, Sales, Family Service Counselors and payroll as needed* Acts as backup to Receptionist* Greets family members and friends* Communicates client family’s needs promptly and accurately to the appropriate staff member* Conveys a sense of concern and empathy with client family members at all times* Responds to customer inquiries via telephone, internet and in person* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians**MINIMUM REQUIREMENTS****Education*** High School or equivalent**Experience*** 1 - 2 years of experience in an office clerical or customer service capacity required* Experience working in a customer-focused and fast-paced professional environment required**Knowledge, Skills & Abilities*** Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience* MS Office Suite experience preferred* Basic mathematics skills required* Good verbal and written communication skills* Strong organizational skills and detail oriented* High level of compassion and integrity* Ability to maintain confidentialityPostal Code: 00961Category (Portal Searching): OperationsJob Location: US-PR - Bayamon