Administrative Assistant

Service Corporation International; Bayamón (PR); On-site; USD 28,000 - 34,000; Full time

Job summary

Service Corporation International (SCI) in Bayamón, PR seeks a Field Operations Support Assistant to provide administrative and clerical support to funeral home, cemetery, or crematory operations. You will greet the public, process documents, and coordinate memorial products with care and empathy.

The role requires 1–2 years in an office or customer-service setting, High School diploma, and proficiency with MS Office; you will handle schedules, payments, and vendor coordination while maintaining

Qualifications

• 1–2 years in an office clerical or customer service capacity
• Proficiency with MS Office Suite
• Ability to maintain confidentiality and handle sensitive information

Responsibilities

• Greet visitors and provide general information about services offered
• Prepare and process documents and paperwork related to memorials
• Coordinate ordering of memorial products and related paperwork
• Process payments and contracts and assist with accounts payable
• Maintain schedules, reports, and communications with staff and families
• Support location management, sales, and payroll as needed
• Assist with obituaries and acts as backup to receptionist

Skills

MS Office Suite

Customer service

Communication

Attention to detail

Education

High School diploma

Tools

Office equipment (copiers, printers)

Job description

## Field Operations Support AssistantApplylocations: PR - Bayamontime type: Full timeposted on: Posted Todayjob requisition id: Req.165251Our associates celebrate lives. We celebrate our associates.Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.**JOB RESPONSIBILITIES*** Prepares death certificates, prayer cards and related documents* Completes required permits and or certificates* Prepares and processes Veteran’s Paperwork* Prepares marker monument placement paperwork* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules* Prepares and distributes daily schedules, reports, and documents* Receives and processes payments and contracts* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers* Orders office supplies* Oversees the processing of installation orders to grounds and maintenance departments* Processes accounts payable transactions* Assists with the preparation of obituaries* Assists Location Management, Sales, Family Service Counselors and payroll as needed* Acts as backup to Receptionist* Greets family members and friends* Communicates client family’s needs promptly and accurately to the appropriate staff member* Conveys a sense of concern and empathy with client family members at all times* Responds to customer inquiries via telephone, internet and in person* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians**MINIMUM REQUIREMENTS****Education*** High School or equivalent**Experience*** 1 - 2 years of experience in an office clerical or customer service capacity required* Experience working in a customer-focused and fast-paced professional environment required**Knowledge, Skills & Abilities*** Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience* MS Office Suite experience preferred* Basic mathematics skills required* Good verbal and written communication skills* Strong organizational skills and detail oriented* High level of compassion and integrity* Ability to maintain confidentialityPostal Code: 00959Category (Portal Searching): OperationsJob Location: US-PR - Bayamon### About Us## Who we are. What we do.We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.*"SCI” refers to Service Corporation International and its affiliates.***Equal Opportunity Employer, M/F/D/V**